Kyjuan DeGross
Parkville,MD
Summary
Friendly and efficient. Devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
5
5
years of professional experience
Work History
Youth Advocate
K.E.Y.S Empowers
Gwynn Oak, MD
01.2021 - Current
- Organized and facilitated group activities to help foster social skills among the youth.
- Provided guidance and support to families of children in need of assistance.
- Conducted home visits with families to ensure compliance with program requirements.
- Initiated referrals to outside agencies when necessary to meet the needs of a child or family.
Environmental Services
MedStar Harbor Hospital
Baltimore, MD
08.2023 - 10.2024
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Vacuumed carpets and upholstered furniture.
- Swept, mopped, scrubbed and waxed floors.
- Emptied trash receptacles and disposed of waste materials properly.
- Stocked linen closets with fresh linens as needed.
- Responded promptly to requests for housekeeping services from staff or visitors.
Sorter
Amazon Warehouse
Baltimore, MD
06.2022 - 07.2023
- Inspected items for damage, defects or discrepancies prior to sorting.
- Collaborated with other sorters in order to meet daily production goals.
- Organized sorted items into designated areas for further processing or shipment.
- Performed quality control checks on all sorted items before packing them away.
- Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
Hospitality Worker
Revival Hotel
Baltimore, MD
06.2019 - 03.2020
- Greeted customers and provided them with menus.
- Assisted in seating guests and ensuring they were comfortable.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Served food and drinks to customers in a timely manner.
- Checked on customers regularly to ensure satisfaction with meals and services.
Education
High School Diploma -
Job Corps
Laurel, MD05-2020
Skills
- Youth Advocacy
- Data Collection
- Supply Ordering
- Shipment Palletization
- Storage area organization
- Infection Control
- Quality control guidelines
- Community Resources
- Program Planning
- Behavioral support
Timeline
Environmental Services
MedStar Harbor Hospital
08.2023 - 10.2024
Sorter
Amazon Warehouse
06.2022 - 07.2023
Youth Advocate
K.E.Y.S Empowers
01.2021 - Current
Hospitality Worker
Revival Hotel
06.2019 - 03.2020
High School Diploma -
Job Corps
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