Kyla Brown

Healthcare professional with a diverse background in sales, childcare, and healthcare. Demonstrated expertise in organizational leadership, operational efficiency, and delivering patient-centered service. Proven track record of taking on additional responsibilities to achieve team goals. Accomplished phlebotomist with a focus on compassionate care, adept at alleviating patient anxieties and achieving successful blood draws on the first attempt. Skilled in healthcare administration, patient relations, scheduling, and data management, with a strong ability to effectively communicate across diverse teams. Passionate about optimizing healthcare services, enhancing patient experiences, and implementing strategic solutions in the healthcare industry.

Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA)

PTC-8965

• Perform venipuncture and capillary punctures to collect blood samples from patients of all ages.
• Explain procedures, address patient concerns, and ensure a comfortable experience.
• Maintained specimen integrity by using aseptic technique, following department procedures, and observing isolation procedures. Properly label, store, and transport blood specimens to laboratories following safety protocols.
• Follow strict hygiene and safety standards to prevent contamination and ensure regulatory compliance.
• Document patient information, test orders, and sample details accurately in medical records & maintaining HIPPA.