Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented with leadership experience in retail management.
Overview
5
5
years of professional experience
Work History
Supervisor
Victoria’s Secret
San Luis Obispo, California
09.2025 - Current
Lead and support team members to ensure smooth daily store operations
Oversee opening and closing procedures and handle managerial responsibilities
Coach associates to improve sales performance and customer service standards
Resolve customer concerns professionally and efficiently
Receive and process all incoming shipment, overseeing inventory for all merchandise sold in store
Assist in training new employees and reinforcing company policies
Sales Associate
Victoria’s Secret
San Luis Obispo, California
10.2024 - 09.2025
Provided exceptional customer service in a fast-paced retail environment
Assisted customers with product selection, sizing, and recommendations
Operated cash register and handled cash/card transactions accurately
Maintained organized and visually appealing sales floor displays
Supported store goals by promoting loyalty programs and current promotions
Social Media Manager
Dream Home Landscaping
Arroyo Grande, California
06.2023 - 07.2024
Increased shares, saves, and follows by incorporating interesting and informative content
Tracked and reported on social media analytics to demonstrate success of each platform, approach, and campaign
Monitored social media content to maintain continuity across platforms
Created engaging content, including text, images, and videos
Barista
Starbucks
Arroyo Grande, California
10.2021 - 11.2023
Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
Welcomed guests with friendly smiles and positive attitude
Created warm and welcoming atmosphere by promptly greeting customers and addressing needs
Addressed and resolved customer issues to promote satisfaction
Navigated periods of high volume with calm demeanor to keep store operating to standard
Described menu items and suggested products to customers
Cashier
Marshalls
Arroyo Grande, California
04.2021 - 11.2021
Kept clean, organized and well-stocked checkout areas
Gave customers full attention and attended to their needs
Engaged customers in pleasant conversation while completing cash register transactions
Informed customers of promotions and special offers to increase sales
Addressed customer questions and complaints with professionalism