Summary
Overview
Work History
Education
Skills
Timeline
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Kyla Byrne

Arroyo Grande

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented with leadership experience in retail management.

Overview

5
5
years of professional experience

Work History

Supervisor

Victoria’s Secret
San Luis Obispo, California
09.2025 - Current
  • Lead and support team members to ensure smooth daily store operations
  • Oversee opening and closing procedures and handle managerial responsibilities
  • Coach associates to improve sales performance and customer service standards
  • Resolve customer concerns professionally and efficiently
  • Receive and process all incoming shipment, overseeing inventory for all merchandise sold in store
  • Assist in training new employees and reinforcing company policies

Sales Associate

Victoria’s Secret
San Luis Obispo, California
10.2024 - 09.2025
  • Provided exceptional customer service in a fast-paced retail environment
  • Assisted customers with product selection, sizing, and recommendations
  • Operated cash register and handled cash/card transactions accurately
  • Maintained organized and visually appealing sales floor displays
  • Supported store goals by promoting loyalty programs and current promotions

Social Media Manager

Dream Home Landscaping
Arroyo Grande, California
06.2023 - 07.2024
  • Increased shares, saves, and follows by incorporating interesting and informative content
  • Tracked and reported on social media analytics to demonstrate success of each platform, approach, and campaign
  • Monitored social media content to maintain continuity across platforms
  • Created engaging content, including text, images, and videos

Barista

Starbucks
Arroyo Grande, California
10.2021 - 11.2023
  • Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
  • Welcomed guests with friendly smiles and positive attitude
  • Created warm and welcoming atmosphere by promptly greeting customers and addressing needs
  • Addressed and resolved customer issues to promote satisfaction
  • Navigated periods of high volume with calm demeanor to keep store operating to standard
  • Described menu items and suggested products to customers

Cashier

Marshalls
Arroyo Grande, California
04.2021 - 11.2021
  • Kept clean, organized and well-stocked checkout areas
  • Gave customers full attention and attended to their needs
  • Engaged customers in pleasant conversation while completing cash register transactions
  • Informed customers of promotions and special offers to increase sales
  • Addressed customer questions and complaints with professionalism

Education

High School Diploma -

Arroyo Grande High School
Arroyo Grande, California
06.2023

Skills

  • Leadership and Team Supervision
  • Shipment and Inventory Management
  • Adaptability and Flexibility
  • Time Management
  • Problem-Solving
  • Customer Service
  • Excellent Multitasking
  • Interpersonal Skills
  • Cash Handling
  • Cash Register Operations
  • Attention to detail
  • Strategic planning

Timeline

Supervisor

Victoria’s Secret
09.2025 - Current

Sales Associate

Victoria’s Secret
10.2024 - 09.2025

Social Media Manager

Dream Home Landscaping
06.2023 - 07.2024

Barista

Starbucks
10.2021 - 11.2023

Cashier

Marshalls
04.2021 - 11.2021

High School Diploma -

Arroyo Grande High School