Kyla Davidson
Russellville,TN
Summary
Dedicated healthcare professional with over 20 years of experience and an Associate's degree, demonstrating a diverse background as a Certified Medical Assistant, Phlebotomist, and Front Office Manager. Expertise in patient care, effective communication, and clinical procedures across various medical environments, including OB/GYN, Gastroenterology, and Urgent Care. Proficient in EMR systems, ICD-10 coding, prior authorizations, and insurance processes, with a strong commitment to fostering collaborative relationships with patients and healthcare teams. Prepared to leverage extensive skills and knowledge in a medical office or laboratory setting to deliver compassionate care and enhance patient experiences.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
LabCorp- UT Medical Center
02.2023 - Current
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
CMA/Phlebotomist
Fast Pace Urgent Care-Morristown, TN
05.2022 - 05.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
CMA/Phlebotomist
ReVIDA Recovery Centers-Morristown, TN
01.2021 - 05.2022
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
Office Manager/CMA
Digestive Disease Center of East TN-Morristown, TN
03.2020 - 01.2022
- Proficient in ICD 10 coding, , scheduling appointments, taking payments, scanning documents,
- Responsible for vital signs, triage of patients, history and physical documentation in EMR system, calling prescriptions to pharmacy, ordering Hepatitis C medications.
- Assisting with exams, EKG's, lab draws, and overall patient care.
- Scheduling surgeries and explaining the procedures and preparation.
Office Manager/CMA/Phlebotomist
Dr Michael Wiseman- Gastroenterologist/Hepatologist-Morristown, TN
02.2008 - 03.2020
- Proficient in ICD10 Coding, payments, documentation scanning.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
CMA/Phlebotomist
East TN OB/GYN-Morristown, TN
01.2002 - 03.2008
- Assisted physicians with minor surgeries, including preparing room and sterilizing instruments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted venipuncture and other in house procedures.
Education
Associate of Science - Medical Assisting
National College of Business & Technology
Knoxville, TN12.2005
Skills
- ICD10 (10 years)
- Medical Coding (10 years)
- Specimen Collection / Centrifuge (10 years)
- Quality Control (10 years)
- Administrative / Management Skills (5 years)
- Medical Records (10 years)
- EKG (10 years)
- CPT Coding (10 years)
- Electronic Health Record (EHR) access control systems
- EMR Knowledge / Experience (10 years)
- Data Entry (10 years)
- Insurance verification
- BAT Certified (4 year)
- DOT Certified (1 year)
- Requisitions (10 years)
- Insurance / Billing (10 years)
- Inventory management (10 years)
- Orthopedic splints
- EKG administration
Accomplishments
- Deans List (AS)
- Honor's Diploma (AS)
Certification
- Certified Medical Assistant
- Phlebotomy Technician Specialist
- BLS Certification
- DOT/BAT certified
Timeline
Phlebotomist Technician
LabCorp- UT Medical Center
02.2023 - Current
CMA/Phlebotomist
Fast Pace Urgent Care-Morristown, TN
05.2022 - 05.2023
CMA/Phlebotomist
ReVIDA Recovery Centers-Morristown, TN
01.2021 - 05.2022
Office Manager/CMA
Digestive Disease Center of East TN-Morristown, TN
03.2020 - 01.2022
Office Manager/CMA/Phlebotomist
Dr Michael Wiseman- Gastroenterologist/Hepatologist-Morristown, TN
02.2008 - 03.2020
CMA/Phlebotomist
East TN OB/GYN-Morristown, TN
01.2002 - 03.2008
Associate of Science - Medical Assisting
National College of Business & Technology