Kyla Downer
Metro Atlanta,GA
Summary
A highly driven and skilled service professional with more than four years of experience delivering top-notch service in both the medical and food service sectors. I possess outstanding communication and interpersonal abilities, demonstrating a proven capacity to work both independently and collaboratively within a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Secretary
Island Flavor Jerk Cuisine
06.2020 - Current
- Contributed to an outstanding dining experience by upholding high standards in service, hospitality, and customer satisfaction
- Managed cash registers, tracked daily sales, and ensured precise financial transactions through end-of-day reports
- Oversaw daily operations by assisting with work schedules, supervising staff, and managing opening procedures
Residential Support Specialist
Community Housing Innovations
04.2023 - 01.2024
- Conducted resident safety checks during overnight hours to maintain a secure and safe environment for all individuals
- Supervised resident activities both within the facility and during community outings to foster positive engagement and ensure safety
- Monitored client medication schedules, ensuring compliance with personalized treatment plans
Certified Nursing Assistant
Carillon Nursing & Rehab Center
09.2022 - 04.2023
- Oversaw group activities for elderly residents in the facility, encouraging engagement and fostering social interaction
- Provided daily maintenance care, which included bathing, housekeeping, and meal preparation for patients
- Monitored patients' health and well-being, promptly reporting any unusual situations to supervisors
Education
Bachelors of Science - Nursing
Georgia State University
Mcdonough, GA12.2027
Skills
- Strong organizational skills
- Time management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Advanced multitasking
- Time management expertise
Certification
- Adult and Pediatric First Aid/CPR/AED
- Service Manager
Accomplishments
- Committee Member, 100 Black Men of Atlanta—Organized a 5K run for health promotion
- Event Coordinator for a Health Majors Panel— Collaborated with doctors and clinic managers to host a panel for health-related majors
- Dean’s List, 2021-2022 Academic Year
- President's List, Summer 2024
Affiliations
- Health and Wellness Chair, Collegiate 100
- General Body Member, Lifting Our Voices
- General Body Member, NAACP
- General Body Member, Black Student Alliance (BSA)
Volunteering
- Mentor, B.E.S.T. Academy—Volunteered every other Saturday mentoring students in grades 6-12
- Panther Plunge—Packaged over 1,500 supply bags for children
- LOV Sandwich Runs— Provided over 2,000 meals to the homeless
- TRU Foundation—Helped clean the roads of Atlanta and fed the homeless
Timeline
Residential Support Specialist
Community Housing Innovations
04.2023 - 01.2024
Certified Nursing Assistant
Carillon Nursing & Rehab Center
09.2022 - 04.2023
Executive Secretary
Island Flavor Jerk Cuisine
06.2020 - Current
- Adult and Pediatric First Aid/CPR/AED
- Service Manager
Bachelors of Science - Nursing
Georgia State University
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