Megan Kelly
Jacksonville,FL
Summary
Resourceful and driven administrative professional with over 4 years of experience supporting high-achieving executives. Known for providing precise and well-organized assistance, with a proven track record of meeting professional needs efficiently. Thrives in fast-paced environments, successfully managing high-volume workloads while adapting to rapidly changing circumstances. Exceptional attention to detail and excellent people skills, with a strong background in public relations and a keen business acumen that enables making sound decisions.
Overview
14
14
years of professional experience
Work History
Executive Secretary
VITAS Healthcare
06.2022 - Current
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisting with payroll for program providers and assist with management of CEP
- Reconciliation of expenditures for the business account.
- Manage PTO and call- outs schedule and calendar for the entire program .
- Manage provider coverage schedule and calendar .
- Order all supplies for the Jacksonville and the Fernandina offices.
- Manage the bio- waste account and compliance.
- Oversee and manage mobile electronics, after employee termination.
- Oversee donations contributed to the program.
- Support Bereavement and Volunteer department for supply needs.
- Support the Marketing department for supply needs and complete submission of documentation for sponsorship to corporate.
- Support HR with on-boarding.
- Coordinate all events and lunches for the entire program.
Field HR Administrative Assistant
Vitas Healthcare Hospice
03.2020 - 03.2022
- Entry of employee payroll and Payroll Auditing
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Assisting with Accountable payable
- Faxing and Filling Legal Document
- Creating Contracts between vendors and Physician Prepared monthly, weekly and daily logs using Microsoft Office Suite
- Processed invoices and expenses using QuickBooks to facilitate on-time payment
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls
- Communicated with customers and vendors positively with particular attention to problem resolution
- Managed purchasing, sales, marketing and customer account operations efficiently
- Communicated with staff, patients and healthcare providers to encourage highest quality of service
- Assisted in recruiting, hiring and training of team members.
Patient Care Secretary
VITAS Healthcare
04.2016 - 03.2020
- Managed a high volume of incoming calls from patients, families, and other medical professionals with professionalism and empathy.
- Contributed to a positive work environment by collaborating effectively with fellow staff members and displaying a helpful attitude at all times.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff on filing, phone etiquette and other office duties.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Certified Nursing Assistant
VITAS Healthcare
09.2015 - 04.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Educated family members on caregiving techniques to better support their loved ones at home.
Certified Nursing Assistant/ Monitor Tech
Baptist Medical Center
06.2012 - 09.2015
- Provide high-quality patient care as CNA within critical care and pediatric psychiatric setting
- Preserve patient dignity and minimize discomfort while carrying out duties such vital signs, venipuncture, glucose checks, and activities of daily living
- Worked as a monitor tech, responsible for monitoring up to 48 patients at a time
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Certified Nursing Assistant
Heartland Hospice
01.2013 - 01.2014
- Provided nursing assistant care to hospice residents in a long-term care and home settings
- Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming
- Collaborated with hospice interdisciplinary team to manage patient's plan of care.
Certified Nursing Assistant
Jacksonville Nursing and Rehabilitation
03.2010 - 01.2013
- Provided nursing assistant care to patients in a 163 bed facility
- Preserve patient dignity and minimize discomfort while carrying out duties such as vital signs and activities of daily living.
Education
Certified Nursing Assistant -
A+ CNA Training School
Jacksonville, FL03.2010
Skills
- Research and Analytical Skills
- Relationship Building
- Confidentiality and Data Protection
- Strong Organizational Skills
- Multitasking and Time Management
- Generating Reports
- Time management expertise
Accomplishments
- Certified Nursing Assistant, State of Florida, CNA213197, Basic Life Support, American Heart Association, Alzheimer/Dementia Related Disorders Certification, completed January 2012 Dysrhythmia Competency for Monitor Tech and EMT, completed September 2012 Phlebotomy Training for Associate Care Providers (Baptist Medical Center), completed February 2012.
- Notary public state of Florida Exp:6/30/2025
Timeline
Executive Secretary
VITAS Healthcare
06.2022 - Current
Field HR Administrative Assistant
Vitas Healthcare Hospice
03.2020 - 03.2022
Patient Care Secretary
VITAS Healthcare
04.2016 - 03.2020
Certified Nursing Assistant
VITAS Healthcare
09.2015 - 04.2016
Certified Nursing Assistant
Heartland Hospice
01.2013 - 01.2014
Certified Nursing Assistant/ Monitor Tech
Baptist Medical Center
06.2012 - 09.2015
Certified Nursing Assistant
Jacksonville Nursing and Rehabilitation
03.2010 - 01.2013
Certified Nursing Assistant -
A+ CNA Training School