Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyla Edgar

Nacogdoches,TX

Summary

Dedicated and reliable professional committed to exceeding expectations in team support and customer service. Versatile experience across multiple roles demonstrates exceptional customer service skills and a strong work ethic. Eager to embrace new challenges and opportunities for growth, continuously striving for personal and professional development. Passionate about contributing to a positive team environment while delivering outstanding results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Woodland Heights Cardiology
08.2025 - Current
  • Educated patients on treatment plans and medication usage, fostering improved health outcomes.
  • Trained new medical assistants on office procedures and patient care standards, promoting team competency and collaboration.
  • Streamlined supply inventory management, reducing waste through effective tracking of medical supplies usage.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Mobile Phlebotomist

Dynamic Touch
08.2024 - Current
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
  • Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
  • Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
  • Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Medical Assistant

Heart Institute Of East Texas
10.2024 - 06.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Nacogdoches Memorial Hospital
04.2022 - 10.2023
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
  • Performed light housekeeping, including cleaning patient rooms, and changing sheets on beds.
  • Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments.
  • Resupplied patients with personal hygiene items like towels, soap, and toilet paper.
  • Answering the phone, charting, drawing blood, and helping wherever I am needed.

Medical Assistant

Sabine County Hospital
11.2016 - 10.2018
  • Helped residents with daily living tasks including feeding, dressing, and personal hygiene.
  • Supported patients with daily activities, attending to personal hygiene, transporting patients, and assisting them in walking and exercising.
  • Responded immediately to patient calls for assistance or treatment and alerted medical staff to emergencies.
  • Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
  • Performed light housekeeping, including cleaning patient rooms, and changing sheets on beds.
  • Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments.
  • Resupplied patients with personal hygiene items like towels, soap, and toilet paper.
  • Encouraged social interaction of clients and participated in activities that encouraged reading, games, and activities
  • Ensured complete documentation when entering data into the EMR system.

Education

No Degree - Medical Laboratory Science

Panola College
Carthage , Tx

High School Diploma - undefined

Hemphill High School
Hemphill, TX
05.2016

Skills

  • Answer telephones Maintain records
  • Schedule patient’s Route messages
  • Process transactions Customer service excellence electronic charting Mobility assistance
  • Emotional support First aid and CPR
  • Monitor vitals Documentation
  • Patient relationship-building hard worker
  • Work on time

Certification

CNA , Phlebotomist , CPR

Timeline

Medical Assistant

Woodland Heights Cardiology
08.2025 - Current

Medical Assistant

Heart Institute Of East Texas
10.2024 - 06.2025

Mobile Phlebotomist

Dynamic Touch
08.2024 - Current

Medical Assistant

Nacogdoches Memorial Hospital
04.2022 - 10.2023

Medical Assistant

Sabine County Hospital
11.2016 - 10.2018

High School Diploma - undefined

Hemphill High School

No Degree - Medical Laboratory Science

Panola College

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