Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyla Faghan

Whitman,WV

Summary

Driven professional with a proven track record in patient transport and customer service, notably at South Shore Hospital. Excelled in enhancing patient safety and satisfaction, while also achieving high efficiency in grocery order fulfillment at Peapod. Skilled in customer rapport and maintaining professionalism, consistently delivering quality care and service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Transporter

South Shore Hospital
03.2020 - Current
  • Warmly greeted patients and visitors and made each feel welcome.
  • I assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms, and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.

Grocery Shopper

Peapod
01.2019 - 02.2020
  • Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.

Education

High School Diploma -

Whitman Hanson Regional
Whitman, MA
05.2021

Skills

  • Customer rapport
  • Patient Transport
  • Customer Service
  • Patient Safety
  • Professionalism and Ethics

Certification

CPR certified

Timeline

Transporter

South Shore Hospital
03.2020 - Current

Grocery Shopper

Peapod
01.2019 - 02.2020

High School Diploma -

Whitman Hanson Regional

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Kyla Faghan