Kyla Griest
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
Target
Edgewater
07.2021 - 01.2026
- Guided customers in product selection, ensuring satisfaction and enhancing overall service experience.
- Processed transactions accurately at the cash register.
- Worked with team members to meet daily operational goals, contributing to store efficiency and customer satisfaction.
- Trained new staff on store policies and customer service techniques.
- Organized merchandise displays to create inviting shopping environment and improve customer engagement.
- Restocked shelves and ensured products were available for customers.
Sales Associate
Kohl’s
Lakewood
08.2020 - 07.2021
- Guided customers in product selection, ensuring appropriate sizing and styling to enhance satisfaction.
- Processed customer transactions by accepting payments, issuing receipts, and providing accurate change.
- Collaborated with colleagues in other departments to ensure timely and accurate order fulfillment.
Restaurant Hostess
Old Chicago
Lakewood
06.2019 - 03.2020
- Greeted guests warmly and ensured a positive first impression.
- Greeted customers and escorted them to their tables.
- Managed reservation system to optimize seating arrangements efficiently.
- Coordinated with kitchen and wait staff for timely guest service.
- Monitored dining room flow to reduce wait times during peak hours.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained cleanliness of the entrance and waiting areas consistently.
- Handled guest complaints professionally to ensure satisfaction.
- Trained new hostesses on procedures and customer service standards.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Heritage High School
Littleton, COSkills
- Sales techniques
- Customer service
- Customer relationship management
- Inventory management
- Visual merchandising
- Transaction processing
- Sales forecasting
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Energetic self-starter
Timeline
Sales Associate
Target
07.2021 - 01.2026
Sales Associate
Kohl’s
08.2020 - 07.2021
Restaurant Hostess
Old Chicago
06.2019 - 03.2020
Heritage High School