Kyla Jones
Converse,TX
Overview
4
4
years of professional experience
Work History
Front Desk Sales Associate
Club Pilates
San Antonio, Texas
08.2025 - Current
- Managed front desk operations and maintained a welcoming environment.
- Coordinated inventory management and restocked merchandise as needed.
- Provided exceptional customer service to enhance client satisfaction.
- Handled phone inquiries and scheduled appointments effectively.
- Handled customer complaints professionally and effectively resolved issues according to company policies.
- Assisted customers with product selection, payment processing, and answered questions about products or services.
Horizontal Construction Engineer
U.S. Army
07.2022 - Current
- Prepared construction sites and performed safety checks on materials.
- Applied mathematical calculations for layout and planning.
- Contributed to engineering missions with precision and discipline.
Server / Waitress
LongHorn Steakhouse
05.2024 - 01.2025
- Provided prompt and courteous service to guests in a high-volume restaurant setting.
- Maintained cleanliness and organization of dining areas.
- Managed multiple tables, ensured guest satisfaction, and handled payment transactions.
Animal Care Assistant
Converse Animal Shelter
08.2023 - 02.2024
- Company Overview: (Community Work-Study)
- Assisted with feeding, cleaning, and monitoring animals' health and behavior.
- Administered basic medications and performed grooming tasks.
- Helped supervise volunteers and performed various clerical and administrative duties.
- (Community Work-Study)
Cashier
Blue Beacon Truck Wash
03.2023 - 08.2023
- Handled customer transactions with accuracy and speed using POS systems.
- Resolved customer issues with professionalism and provided quality service.
- Managed daily cash drops and balanced registers.
Education
Associate of Science -
Northeast Lakeview College
12.2025
High School Diploma -
Karen Wagner High School
06.2022
Skills
- Customer Service & Communication
- Team Collaboration
- Time management
- POS & Cash Handling
- Data Entry
- Strong communication and interpersonal skills
Timeline
Front Desk Sales Associate
Club Pilates
08.2025 - Current
Server / Waitress
LongHorn Steakhouse
05.2024 - 01.2025
Animal Care Assistant
Converse Animal Shelter
08.2023 - 02.2024
Cashier
Blue Beacon Truck Wash
03.2023 - 08.2023
Horizontal Construction Engineer
U.S. Army
07.2022 - Current
Associate of Science -
Northeast Lakeview College
High School Diploma -
Karen Wagner High School