Kyla Kennedy-Willis
Chicago,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Merchandiser
Target
09.2023 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Front End Supervisor
Whole Food Market
08.2019 - 06.2022
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Office Clerk Intern
Circuit Court Of Cook County
06.2018 - 08.2019
- Expedited invoice processing, ensuring timely payments and accurate recordkeeping.
- Maintained a clean and organized workspace, fostering a productive office environment.
- Enhanced office efficiency by organizing files and maintaining an updated documentation system.
- Evaluated completeness, accuracy and integrity of [Type] and [Type] records.
Brand Ambassador
Greenheart
06.2016 - 01.2018
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Education
Associate of Science - Dental Hygiene
Malcolm X College
Chicago, IL01.2026
Estelle Skin Care And Spa Institute
Skokie, IL06.2022
Lincoln Park High School
Chicago, IL06.2018
Skills
- Time Management
- Stocking
- Customer Service
- Inventory Audits
- Data Entry
- Records Management
- Electronic Record Management (ERM)
- Electronic Filing Systems
- Proficient in microsoft
- Cash Handling
- Cosmetic Retail
Certification
- Licensed Esthetician- 2022
Timeline
General Merchandiser
Target
09.2023 - Current
Front End Supervisor
Whole Food Market
08.2019 - 06.2022
Office Clerk Intern
Circuit Court Of Cook County
06.2018 - 08.2019
Brand Ambassador
Greenheart
06.2016 - 01.2018
Associate of Science - Dental Hygiene
Malcolm X College
Estelle Skin Care And Spa Institute
Lincoln Park High School
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
PAMELA C. BOWERS, LCSWPAMELA C. BOWERS, LCSW
Clinical Therapist at Desired Solutions & MoreClinical Therapist at Desired Solutions & More