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Kyla Lovette
Peyton,CO
Work Preference
Summary
Developed strong communication and problem-solving abilities in a fast-paced service environment. Proven track record of efficiently and effectively managing and resolving customer inquiries. Seeking to transition into a new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Task Worker
Ulta
2120 Southgate Rd Ste 110, Co Springs, CO 80906
12.2025 - 02.2026
- Assisted in managing inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new staff on operational procedures and customer service protocols to enhance team performance.
- Collaborated with team members to maintain cleanliness and organization of the sales floor, optimizing customer experience.
- Executed visual merchandising strategies to align with brand standards and promote seasonal promotions effectively.
- Enhanced customer satisfaction through personalized service, addressing inquiries, and resolving issues promptly.
- Contributed to team initiatives aimed at improving workflow efficiency and achieving store performance goals.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reported defective products or machinery to supervisor.
- Processed incoming and outgoing mail and packages according to established procedures.
Shift supervisor
Kfc
6660 Camden Blvd, Fountain, CO 80817
06.2022 - 05.2025
- Oversaw daily operations and managed a team of staff to ensure high-quality service and productivity.
- Developed and implemented training programs to enhance team skills and performance, resulting in improved customer satisfaction ratings.
- Collaborated with management to develop and execute strategies for operational efficiency and profitability.
- Trained and mentored team members on customer service best practices.
- Implemented inventory management procedures to optimize stock levels.
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Coordinated staff scheduling to maintain efficient workflow during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Completed cash and credit card transactions accurately using POS software.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cashier
Lowes
7710 Fountain Mesa Rd, Fountain, CO 80817
05.2024 - 12.2024
- Processed customer transactions efficiently and accurately, ensuring a high level of customer satisfaction.
- Maintained a clean and organized checkout area to enhance the shopping experience for customers.
- Managed cash register and balanced cash drawers at the beginning and end of shifts to ensure accurate financial reporting.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and returns, enhancing satisfaction.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
Fountain-fort Carson High School
Fountain, United States05-2023
Skills
- Cleanliness Standards
- Communication Skills
- Problem Solving
- Attention to Detail
- Time Management
- Customer Satisfaction
- Staff Training
- Team Leadership
- Transaction Processing
- Cash Handling
- Customer Service
- Cleaning
- Restocking skills
- Heavy lifting
- Inventory stocking
- Work planning and scheduling
- Teamwork and collaboration
- Decision-making
Accomplishments
- Supervised a team of 12 staff members.
- Completed manager training program.
Languages
English - Native
Timeline
Task Worker
Ulta
12.2025 - 02.2026
Cashier
Lowes
05.2024 - 12.2024
Shift supervisor
Kfc
06.2022 - 05.2025
High School Diploma -
Fountain-fort Carson High School