Summary
Overview
Work History
Education
Skills
Timeline

Kyla McLain

Chattanooga,TN

Summary

Adept at multitasking and fostering team collaboration, I excelled at Jasper Highlands by enhancing service quality and swiftly resolving customer concerns. My time as a Modern Psychological Studies Review Board Member at UTC Psychology Department honed my editorial skills and strategic planning, complemented by a strong work ethic and profound understanding of autism spectrum and other at risk individuals.

Overview

3
3
years of professional experience

Work History

Server/Bartender

Jasper Highlands
09.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cross-trained existing employees to maximize team agility and performance.

Modern Psychological Studies Review Board Member

UTC Psychology Department
08.2023 - 12.2023
  • Assisted in the editing/reviewing of worldwide articles.
  • Fostered collaboration among board members, promoting open communication and shared decision making.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Drove strategic planning efforts to align with journal's vision and long-term objectives.


Education

Bachelor of Science - Psychology

The University of Tennessee - Chattanooga, Chattanooga, TN
05.2024
  • Dean's List Fall 2022

Associate of Science - Psychology

Northeast Alabama Community College, Rainsville, AL
05.2022
  • 3.5 GPA

High School Diploma -

North Jackson High School, Stevenson, AL
05.2022
  • Ranked in Top 10% of class


Skills

  • Strong Work Ethic
  • Professional Appearance
  • Memory retention
  • De-Escalation Techniques
  • Stress reduction techniques
  • Autism spectrum understanding
  • Bipolar Disorder Knowledge
  • Family engagement

Timeline

Modern Psychological Studies Review Board Member - UTC Psychology Department
08.2023 - 12.2023
Server/Bartender - Jasper Highlands
09.2021 - Current
The University of Tennessee - Chattanooga - Bachelor of Science, Psychology
Northeast Alabama Community College - Associate of Science, Psychology
North Jackson High School - High School Diploma,

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Kyla McLain