Kyla Murphy
Medusa,New York
Summary
Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction. Building strong relationships with management, staff, and customers to ensure security and valued experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Sean
05.2025 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Restaurant Hostess
Sean
05.2025 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, coordinating dining arrangements for optimal flow.
- Assisted in training new staff on customer service standards and procedures.
- Handled guest inquiries and complaints promptly, enhancing customer satisfaction.
Bartender
Taryn Puorro
07.2024 - 03.2025
- Crafted and served cocktails, ensuring quality and consistency in every drink.
- Maintained bar inventory, tracking supplies to optimize stock levels and reduce waste.
- Implemented efficient workflows to streamline drink preparation during peak hours.
- Managed cash register operations, ensuring accurate transactions and financial accountability.
- Served high customer volumes during special events, nights, and weekends.
Waitress
Taryn Puorro
04.2023 - 03.2025
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided exceptional customer service in fast-paced dining environment.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Restaurant Busser
Cheryl Cross
02.2022 - 08.2023
- Cleared and reset tables promptly to maintain efficient dining environment.
- Assisted servers with food delivery and beverage refills, enhancing guest satisfaction.
- Supported training of new bussers, fostering teamwork and effective service practices.
- Monitored guest needs and communicated requests to waitstaff proactively.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Education
Bachelor of Arts - Psychology
Hunter College
New York (City), NY05-2027
No Degree - Psychology
Columbia Greene Community College
Hudson, NY05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Time management
- Conflict resolution
- Assertiveness
- Relationship building
Timeline
Waitress
Sean
05.2025 - 08.2025
Restaurant Hostess
Sean
05.2025 - 08.2025
Bartender
Taryn Puorro
07.2024 - 03.2025
Waitress
Taryn Puorro
04.2023 - 03.2025
Restaurant Busser
Cheryl Cross
02.2022 - 08.2023
Bachelor of Arts - Psychology
Hunter College
No Degree - Psychology
Columbia Greene Community College