Kyla Wright
Honolulu,HI
Summary
Hardworking professional with proven relationship-building and time-management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote loyalty to my crew.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Chart House Waikiki
Honolulu, Hawaii
12.2024 - Current
- Answered questions regarding drink specials and menu items.
- Provided excellent customer service at all times.
- Communicate with customers to take orders accurately.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Delivered food orders promptly and courteously.
Server
YogurStory
Honolulu, HI
09.2024 - 03.2025
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Server Trainer
Star of Honolulu
Honolulu, HI
11.2023 - 12.2024
- Developed and presented comprehensive training materials on server setup, configuration, and maintenance.
- Provided one-on-one support to ensure successful completion of training objectives.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Maintain balanced movements during tray transport
- Delivered food orders promptly and courteously.
Host
Little Joe's Steakhouse
Honolulu, HI
02.2023 - 11.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
Host/Head Food Runner
Chart House Waikiki
Honolulu, HI
05.2022 - 02.2023
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
Education
Bachelor of Science - Psychology/Social Work
University Maryland Global Campus
Honolulu, HI05-2027
High School Diploma -
Moanalua High School
Honolulu, HI05-2023
Skills
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Food Running
- Order accuracy
- Menu knowledge
- Customer service
- Effective communication
- Adaptability
- Team collaboration
Timeline
Cocktail Server
Chart House Waikiki
12.2024 - Current
Server
YogurStory
09.2024 - 03.2025
Server Trainer
Star of Honolulu
11.2023 - 12.2024
Host
Little Joe's Steakhouse
02.2023 - 11.2023
Host/Head Food Runner
Chart House Waikiki
05.2022 - 02.2023
Bachelor of Science - Psychology/Social Work
University Maryland Global Campus
High School Diploma -
Moanalua High School
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