Kyla Yancy
Wyandotte,MI
Summary
Proven team player with a track record of enhancing operations at Henry Ford Hospital by delivering high-quality patient care and efficient meal service. Excelled in training McDonald's staff, boosting performance through expert guidance in customer service and food safety. Skilled in time management and communication, consistently achieving operational excellence and customer satisfaction.
Experienced with preparing and serving meals in healthcare settings. Utilizes knowledge of dietary guidelines to ensure nutritional needs are met. Track record of maintaining cleanliness and working collaboratively with staff.
Overview
5
5
years of professional experience
Work History
Dietary Aide
Henry Ford Hospital
04.2024 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Ensured patients were satisfied with their meals.
Crew Trainer
Mcdonalds
01.2020 - 04.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor of Science - Kinesiology
Wayne State University
Detroit, MI05-2026
High School Diploma -
Southgate Anderson Highschool
Southgate05-2022
Skills
- Time management
- Problem-solving
- Customer service
- Patient care
- Communication
- Collaboration
- Team work
Accomplishments
Highschool honors, Made college deans 3x
Timeline
Dietary Aide
Henry Ford Hospital
04.2024 - Current
Crew Trainer
Mcdonalds
01.2020 - 04.2024
Bachelor of Science - Kinesiology
Wayne State University
High School Diploma -
Southgate Anderson Highschool
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