Kylah Roberts
Harrisburg,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level communications or marketing position. Ready to help team achieve company goals. Able to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional who takes pride in providing excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
Appalachian Brewing Company
12.2023 - Current
- Provide customer service to customers
- Input orders on computer system
- Serve drinks and food
- Upsell products
- Help marketing campaigns.
Certified Nursing Assistant
Select Medical
01.2023 - 03.2024
- Assist patients with mobility, dining, and personal care
- Perform blood sugars, wound care, and code procedures as needed
- Aware of rights and participates in support plans for patients
- Provide patients with reality validation as needed.
Resident Assistant
Asbury Bethany Village
06.2018 - 06.2022
- Assist in applying medications
- Transferring check skin, and measure vitals and weights
- Provide residents with reality orientation/validation as needed
- Aware of Residents Rights and participates in support plans for residents.
Teacher/associate
Harrisburg YMCA
10.2019 - 08.2020
- Lead GIRLS AIM program by creating educational ways for young girls to empower themselves
- Teach young students during the summer program ways to stay active and develop their skills mentally and spiritually
- Use marketing techniques to engage with the youth and bring more children into the programs.
Bethany Village Marketing Department Internship
08.2019 - 08.2019
- Assess new resident's health, take them on tours of community
- Use computer service to follow up on tours and add to waiting lists
- Post flyers and events on social media pages
- Assist with move in days of residents.
Education
Bachelor of Arts - Communications
West Chester University
West Chester, PA05.2024
Central Dauphin Senior High School
06.2018
Skills
- Willing to adapt to new environments and enthusiastic to learn new things
- Knowledge of computers and developing CIS skills
- Exceptional speaking and communication skills
- Creative thinking and generating innovative ideas
- Strong Work Ethic
- High Energy and Stamina
- Team Leadership
- Relationship Building
- Decision-Making
- Upselling and Cross Selling
- Memory retention
Certification
- Ramp Server/Seller training
- CPR Certified
Timeline
Server/Bartender
Appalachian Brewing Company
12.2023 - Current
Certified Nursing Assistant
Select Medical
01.2023 - 03.2024
Teacher/associate
Harrisburg YMCA
10.2019 - 08.2020
Bethany Village Marketing Department Internship
08.2019 - 08.2019
Resident Assistant
Asbury Bethany Village
06.2018 - 06.2022
Bachelor of Arts - Communications
West Chester University
Central Dauphin Senior High School
- Ramp Server/Seller training
- CPR Certified
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