Kylan Arnold
Royse City,TX
Summary
With extensive experience at Walmart, I have excelled in customer service and attention to detail. Demonstrated ability to manage high-stress situations, ensuring customer satisfaction and loyalty. Also skilled in mentoring staff and improving service delivery, showcasing strong decision-making and relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
09.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Customer Service Representative
Walmart
04.2021 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier
Walmart
04.2021 - 09.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma - N/A
Royse City Highschool
Royse City 05.2023
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Active listening
- Relationship building
- Customer satisfaction guaranteed
Timeline
Personal Shopper
Walmart
09.2023 - Current
Customer Service Representative
Walmart
04.2021 - 09.2023
Cashier
Walmart
04.2021 - 09.2023
High School Diploma - N/A
Royse City Highschool
Similar Profiles
Michelle De YotMichelle De Yot
Front End Associate at WalmartFront End Associate at Walmart
Juliet NunezJuliet Nunez
Digital Shopper at WalmartDigital Shopper at Walmart
SIDHANT DATTASIDHANT DATTA
Asset Protection Associate at WalmartAsset Protection Associate at Walmart
Tara ParksTara Parks
Store Associate at WalmartStore Associate at Walmart
Daniel OkeowoDaniel Okeowo
Specialist, AML/BSA Investigator / SAR Writer at RobinhoodSpecialist, AML/BSA Investigator / SAR Writer at Robinhood