Kylan Bodine
Jensen Beach,FL
Summary
Proven team collaborator and skilled baker, I excelled at Publix Bakery by enhancing team efficiency and customer satisfaction. Leveraging strengths in customer service and exceptional communication, I consistently delivered high-quality service. My dedication to food safety and ability to thrive under pressure drove positive customer feedback and operational improvements.
Overview
2
2
years of professional experience
Work History
Baker Apprentice
Publix Bakery
Stuart, FL
07.2023 - Current
- Fostered a collaborative work environment by sharing knowledge of advanced baking techniques with other team members.
- Received feedback from head baker on performance improvements, applying suggestions for continuous growth within the role.
- Served customers promptly and professionally at the counter, addressing questions about bakery offerings while promoting current specials or seasonal items.
- Helped maintain a positive working atmosphere through effective communication and teamwork with fellow staff members.
- Increased efficiency by effectively multitasking during periods of high demand or limited staff availability.
- Aided in decorating special-order cakes and pastries according to customer specifications, ensuring satisfaction with final products.
- Contributed to positive customer experiences by providing exceptional service during bakery transactions.
Cashier
Publix
Stuart, FL
12.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/food Prep
Tropical Nektar
Jensen Beach, FL
08.2022 - 12.2022
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
Education
Associate Of Arts - Criminal Justice
Indian River State College
Ft. Pierce, FLSkills
- Cleanliness
- Kitchen Organization
- Customer Service
- Team Player
- Active listener
- Food Safety
- Opening and closing duties
- Problem-Solving
- Time Management
- Reliable and Responsible
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Team Collaboration
Timeline
Baker Apprentice
Publix Bakery
07.2023 - Current
Cashier
Publix
12.2022 - 07.2023
Cashier/food Prep
Tropical Nektar
08.2022 - 12.2022
Associate Of Arts - Criminal Justice
Indian River State College