Kylan Connor
San Marcos
Summary
Great multitasker with 5+ years in Service Industry with the goal of enhancing guest satisfaction and dining room appeal through innovative table setting standards and efficient team management. Skilled in guest relations and problem-solving, I led initiatives that significantly improved service delivery and staff productivity. My leadership and collaborative efforts have consistently elevated dining experiences.
Offering excellent organizational skills and friendly demeanor, ready to learn and grow in dynamic dining environment. Brings solid understanding of customer service and ability to manage seating arrangements and reservations efficiently. Ready to use and develop communication and coordination skills in [Desired Position] role.
Overview
4
4
years of professional experience
Work History
Dining Room Coordinator
Lupe Tortilla
09.2024 - Current
- Maintained high levels of customer satisfaction with attentive assistance during busy periods and special events.
- Implemented new procedures for table setting standards, elevating the overall presentation and appeal of the dining room.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest satisfaction with prompt service.
- Reduced wait times for guests during peak hours by efficiently organizing seating arrangements based on party size and availability.
Server
Bluecorn Harvest Bar+Grill
08.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Busser
Lupe Tortilla
08.2021 - 04.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Dining Room Coordinator
Lupe Tortilla
05.2021 - 04.2024
- Implemented new procedures for table setting standards, elevating the overall presentation and appeal of the dining room.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest satisfaction with prompt service.
- Ensured smooth service operations by promptly resolving any issues or concerns related to the dining area.
- Served as host for diners to drive pleasurable dining experiences.
- Assisted management in staff scheduling, ensuring optimal coverage during peak meal times and special occasions.
- Increased server efficiency through effective training sessions focused on time management and multitasking skills.
Education
Associate of Teaching - Late Childhood Education
Austin Community College
Austin, TX05-2025
Skills
- Guest relations
- Marketing promotions
- Strong leadership
- Team management
- Food presentation
- Event management
- Sales promotion
- Teamwork and collaboration
Timeline
Dining Room Coordinator
Lupe Tortilla
09.2024 - Current
Server
Bluecorn Harvest Bar+Grill
08.2023 - 07.2024
Restaurant Busser
Lupe Tortilla
08.2021 - 04.2024
Dining Room Coordinator
Lupe Tortilla
05.2021 - 04.2024
Associate of Teaching - Late Childhood Education
Austin Community College
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