Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kyle Allen

HURON,OH

Summary

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Supervisor Admissions, Guest Experience

Cedar Point Amusement Park
09.2021 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Boosted employee morale and engagement through development of comprehensive rewards and recognition program.

Resort Maintenance

Great Wolf Resorts
02.2021 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Traffic Control Supervisor

Cedar Point Amusement Park
01.2016 - 12.2020
  • Operated and safely navigated company vehicles to transport materials and equipment to job site.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
  • Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
  • Ensured smooth traffic flow by promptly addressing any issues or concerns raised by motorists, pedestrians, or construction workers.
  • Created traffic control plans for difficult areas to support public and crew member safety.
  • Enhanced worker safety by implementing strict safety protocols for all traffic control personnel.
  • Established strong professional relationships with local law enforcement agencies for improved collaboration during emergency situations.

Ride Supervisor

Cedar Point Amusement Park
06.2008 - 12.2015
  • Oversaw daily safety briefings for staff members, reinforcing the importance of following established protocols.
  • Enhanced guest satisfaction by ensuring efficient ride operations and addressing issues promptly.
  • Continually updated knowledge on industry best practices and regulatory requirements through professional development opportunities and networking events.
  • Implemented effective crowd control measures, streamlining queue management and reducing wait times for guests.

Education

Associate of Applied Science - Drafting And Design

ITT Technical Institute
Maumee, OH
06-2013

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight
  • Employee development
  • Customer relations
  • Management
  • Scheduling coordination

Accomplishments

  • Supervised team of 450 + staff members.

Certification

  • IROC License - 2014 -2015, 2024-2025

Timeline

Operations Supervisor Admissions, Guest Experience

Cedar Point Amusement Park
09.2021 - Current

Resort Maintenance

Great Wolf Resorts
02.2021 - 08.2021

Traffic Control Supervisor

Cedar Point Amusement Park
01.2016 - 12.2020

Ride Supervisor

Cedar Point Amusement Park
06.2008 - 12.2015

Associate of Applied Science - Drafting And Design

ITT Technical Institute

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