Passionate about building relationships and cultivating partnerships in every context of life. Strategic and forward-thinking leader with expertise in partnering with co-workers to promote engaged, empowering work culture.
Overview
2
2
years of professional experience
Work History
Customer Success Manager
Invesst (formerly EquiQuant)
11.2023 - 01.2024
Directed the sales process for identifying and strategizing target markets for the offered subscription-based service.
Designed a customer acquisition plan to be implemented for when funding would be received.
Created and maintained comprehensive customer success documentation for internal and external use.
Assisted the co-CEOs with long-term company strategy as the first member of the sales team.
Federal Recruiter
Insight Global
06.2022 - 10.2023
Sourced candidates via internal/external databases in the Government Services industry, serving Defense, Intel, and Space clients across the Rocky Mountain region, first as an intern, and then as a full-time employee.
Managed end-to-end recruitment process from initial contact through salary negotiation, onboarding and orientation of new employees.
Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
Pre-planned and then cold-called with a goal to set meetings and/or receive referrals, in order to gain utilization of the company's services.
Led customer meetings setting an agenda, service purpose, and selling opportunities tailored to each individual client.
Leveraged internal CRM system to record, track and update all candidate and customer progress.
Sold the brand of the company to college students as the Campus Ambassador for Colorado State University while finishing degree.
Education
Bachelor of Science - Business Administration - Marketing
Colorado State University
Fort Collins, CO
05.2023
Skills
Outbound Calling
Lead Generation
Contract Negotiation
Networking and Prospecting
Sales Proficiency
Account Servicing
Industry Knowledge
Competitor Research
Timeline
Customer Success Manager
Invesst (formerly EquiQuant)
11.2023 - 01.2024
Federal Recruiter
Insight Global
06.2022 - 10.2023
Bachelor of Science - Business Administration - Marketing
Colorado State University
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Customer Success Manager at Invesst (formerly EquiQuant)Customer Success Manager at Invesst (formerly EquiQuant)