Kyle Bautin
Houston
Summary
Dynamic and results-driven sales professional with over Four years of experience in direct sales, customer service, and team leadership. Adept at building rapport and fostering long-term relationships with clients to drive revenue growth and exceed sales targets. Skilled in negotiating and closing deals, with a proven track record of consistently generating substantial sales revenue. Possesses strong communication and interpersonal skills, coupled with a proactive approach to problem-solving and customer satisfaction. Trilingual in English, Russian, and conversational Ukrainian, with a passion for delivering exceptional service and driving business success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Infinity Water Systems
Cypress, TX
09.2025 - Current
- Oversaw daily service and repair operations, managing 9-14 customer interactions each day over a 6-day work week. Maintained operational hours from 7:00am to 11:00pm, Monday through Friday.
- Cultivated in-depth knowledge of diverse makes and models to ensure precise diagnostics and effective repairs.
- Delivered repairs and maintenance services within established deadlines to maintain customer satisfaction and service quality.
- Conducted routine maintenance on various softener models to ensure operational efficiency and prolong equipment lifespan.
- Enhanced customer satisfaction through delivery of efficient and precise diagnostic assessments for water softener issues.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Streamlined repair processes by effectively managing time spent on individual tasks while maintaining high-quality results.
Water Sales Consultant
Quality Home Products of Texas
Houston, TX
05.2023 - 04.2025
- Conduct targeted in-home sales presentations and water quality tests to demonstrate product benefits, significantly enhancing customer understanding and engagement.
- Maintain a robust 30% close rate by effectively employing advanced negotiation and closing techniques, generating monthly sales between $60,000 and $80,000.
- Represent major brands like RainSoft and EcoWater, enhancing brand presence and meeting rigorous sales targets through strategic partnerships, such as with Costco.
- Facilitate post-sale customer interactions to ensure satisfaction and foster long-term relationships, leading to repeat business and referrals.
Logistics Broker & Coordinator
Total Quality Logistics (TQL)
01.2020 - 01.2022
- Manage customer accounts and secure profitable freight transportation contracts through expert negotiation, enhancing client satisfaction and retention.
- Address logistical challenges and ensure on-time delivery by developing efficient route plans and leveraging strong carrier relationships.
- Utilize logistics software to monitor shipments and maintain communication with clients and carriers, ensuring transparency and operational efficiency.
- Analyze market trends to adjust pricing strategies, optimizing profitability while maintaining competitive rates.
- Provide leadership and training to junior team members, fostering a collaborative environment and boosting team performance.
Education
Bachelor of Business Management -
Oxford Brookes University
Oxford, UKSkills
- Proven sales expertise
- Expert negotiator and closer
- Strong customer relationship management
- Effective communication and interpersonal skills
- Proficient in Windows and MacOS
- Fluent in English, Russian, and conversational Ukrainian
- Customer service
- Installation and repair of water Softeners, Reverse osmosis systems and water conditioners
Certification
Professional Licenses: Holder of Texas Real Estate License.
LANGUAGES
English
Russian
Ukrainian
Timeline
Service Technician
Infinity Water Systems
09.2025 - Current
Water Sales Consultant
Quality Home Products of Texas
05.2023 - 04.2025
Logistics Broker & Coordinator
Total Quality Logistics (TQL)
01.2020 - 01.2022
Bachelor of Business Management -
Oxford Brookes University
ADDITIONALS
Academic Credentials: Advanced Levels in Politics, Religious Studies, Philosophy, and Russian. GCSEs in English, Russian, and Math.