Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic

Kyle Birchbauer

Belgium,WI

Summary

Experienced claims professional prepared to drive impactful results in field. Proven track record in managing complex claims processes, ensuring compliance, and fostering team collaboration. Strong analytical skills, adept at problem-solving, and flexible in adapting to changing needs. Known for reliability, effective communication, and commitment to achieving organizational goals.

Overview

20
20
years of professional experience

Work History

Senior Claims Representative - Catastrophe Claims

Acuity Insurance
Sheboygan, WI
03.2020 - Current

Began handling strictly property claims after years of being a multi-line adjuster. I handled residential, commercial and multi unit condo claims. I have also assisted large loss on a number of claims. I served as the primary contact for HSB, CyberScout and Tokio Marine. I assisted in Homeowners and Property Training.

Senior Claims Representative

Acuity Insurance
Sheboygan, WI
09.2014 - 03.2020

After being promoted to Senior Claims Representative, I continued to handle multi-line claims, including but not limited to auto accident and large injury claims. I assumed a leadership role, included listening to arbitrations, assisting with file reviews and participated in training programs for new hires.

Claims Representative

Acuity Insurance
Sheboygan, WI
01.2006 - 09.2014

Handled multi-line claims ranging from small auto accident to large injury claims.

Education

Bachelor of Arts - Sociology With A Criminal Justice Emphasis

University of Wisconsin - Whitewater
Whitewater, WI
06-2006

Skills

    Claims, Self Directed, Relationship Building, Team Building, Multi-Line, Property Claims, Time Management Claims Litigation, Team Player, Customer Service

Cover Letter

  • Kyle Birchbauer
  • 295 Goschey Dr
  • Belgium WI 53004
  • 262-844-2135
  • Kbirchbauer@acuity.com
  • February 17, 2026
  • Jamie Loiacono Vice President of Claims
  • Mike Rindt General Manager – Claims Administration
  • Acuity Insurance
  • Sheboygan WI 53081
  • Dear Mr. Loiacono and Mr. Rindt
  • I am writing to express my interest in the Manager Catastrophe Claims position. I have been a dedicated member of the Acuity Claims Department since 2006, which has allowed me to acquire extensive knowledge and experience in handling a wide variety of claims. My consistent willingness and eagerness to embrace new challenges and change have significantly contributed to my professional growth.
  • I take pride in being approachable and supportive, qualities that I believe are essential for this role. My teammates frequently seek my assistance, and I am always ready and willing to help. This trait not only fosters a collaborative work environment but also ensures the success of our team.
  • Throughout my career at Acuity, I have consistently adhered to the company's values and standards. I have provided exceptional customer service while supporting my co-workers in any way possible. I am confident that my skills and experience will make me the ideal candidate for the Manager – Catastrophe Claims position, and I look forward to the opportunity to continue my professional development.
  • Thank you for considering my application. I am eager to discuss how my background, skills, and enthusiasm can contribute to the continued success of Acuity.
  • Sincerely

Timeline

Senior Claims Representative - Catastrophe Claims

Acuity Insurance
03.2020 - Current

Senior Claims Representative

Acuity Insurance
09.2014 - 03.2020

Claims Representative

Acuity Insurance
01.2006 - 09.2014

Bachelor of Arts - Sociology With A Criminal Justice Emphasis

University of Wisconsin - Whitewater
Kyle Birchbauer