KYLE BOUCH
Peoria,AZ
Summary
Strives to provide customers with foremost service by ensuring resolutions are met in a timely manner with strict deadlines. Build, strengthen and maintain with each encounter to provide positive experiences and successful outcomes.
Overview
6
6
years of professional experience
Work History
Carrier Sales Representative
Neon Logistics
11.2024 - Current
- Continuously sought opportunities for professional development through industry trainings, workshops, and webinars.
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently by handling roughly 100 calls per day.
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Improved operational efficiency by streamlining processes for carrier selection and rate negotiation.
Realtor
West USA Realty
04.2022 - Current
- Market and network through the channel of professional resources.
- Ability to communicate well with others and understand client's needs.
- Maintain workload with high volume and strict deadlines.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Management
Walmart
01.2019 - 11.2024
- Effectively working on a team of associates from other departments, resulting in promotion to a management position (Four years of management experience)
- Communicated with coworkers and management to report challenges.
- Developed essential leadership skills by working among management to delegate and prioritize tasks
- Prioritize daily individual tasks, team tasks and maintaining department standards
Game Day Operations Intern
Arizona Cardinals
08.2023 - 12.2023
- Coordinated with other interns on various tasks, resulting in a well-organized and successful event environment.
- Supported overall event planning, leading to increased fan engagement and satisfaction during games.
- Aided in the implementation of game-day promotions, resulting in increased fan interaction and entertainment value.
- Maintained cleanliness and organization of facilities throughout the event, ensuring a welcoming environment for fans.
Executive Intern (Management)
Target
06.2023 - 08.2023
- Leadership skills developed through overseeing a team of associates
- Conducted daily meetings to ensure customer satisfaction through positive encounters
- Proactive in development in personal career through learning opportunities
- Established relationships to enable advancement within the company
- Evaluated performance metrics to refine strategies for ongoing optimization of results based on data-driven insights.
Education
Bachelor of Science - Sports and Entertainment Management
Grand Canyon University
Phoenix, AZ04.2024
Skills
- Management
- Time Management
- Organizational Skills
- Attention to Detail
- Goal Setting
- Communication
- Customer Service
- Teamwork
- Microsoft Office
- Data Management
- Planning
- Task Prioritization
- Analytical Skills
- Time management
Timeline
Carrier Sales Representative
Neon Logistics
11.2024 - Current
Game Day Operations Intern
Arizona Cardinals
08.2023 - 12.2023
Executive Intern (Management)
Target
06.2023 - 08.2023
Realtor
West USA Realty
04.2022 - Current
Management
Walmart
01.2019 - 11.2024
Bachelor of Science - Sports and Entertainment Management
Grand Canyon University
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