Kyle Brown
Martinsburg
Summary
Highly organized and detail-oriented administrative professional with a number of years of experience coordinating office management and special projects with a high degree of efficiency. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of office administrative practices.
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
12
12
years of professional experience
Work History
Office Assistant
Turf Medic, LLC
Greencastle
01.2025 - Current
- Managed office communications and client interactions effectively.
- Organized and maintained office files and documents systematically.
- Supported scheduling and coordination of appointments and meetings.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Developed and implemented office procedures to enhance efficiency.
- Provided administrative support for special projects as needed.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Applied fertilizers and herbicides to maintain healthy lawn conditions.
- Operated and maintained lawn care equipment and tools.
- Assessed lawn health and identified pest issues for treatment.
- Educated clients on proper lawn care techniques and schedules.
- Inspected existing landscapes for potential problems before recommending solutions.
- Advised customers on proper lawn care techniques such as watering schedules, fertilization methods and pest control products.
- Applied herbicides to control weeds in turf areas.
- Inspected properties for pests or diseases that may be damaging lawns or plants.
- Cleaned up after job completion by disposing of waste material properly.
- Provided estimates for landscaping services upon request.
Material Handler
Ryder Logistics
Berea
05.2024 - 09.2024
- Operated forklifts to move materials throughout the warehouse efficiently.
- Loaded and unloaded trucks while ensuring proper handling of materials.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline material flow processes.
- Adhered to safety protocols while handling hazardous materials and equipment.
- Organized storage areas to optimize space and facilitate easy access to materials.
- Managed work area cleanliness by following company guidelines for organization.
- Received and distributed incoming materials to designated areas.
Material Handler
Hyster-Yale Group
Berea
04.2022 - 02.2024
- Operated forklifts to move materials throughout the warehouse efficiently.
- Loaded and unloaded trucks while ensuring proper handling of materials.
- Inspected incoming shipments for damage and verified product quality.
- Collaborated with team members to streamline material flow processes.
- Adhered to safety protocols while handling hazardous materials and equipment.
- Organized storage areas to optimize space and facilitate easy access to materials.
- Managed work area cleanliness by following company guidelines for organization.
- Received and distributed incoming materials to designated areas.
- Operated machinery to assemble components efficiently on the production line.
- Inspected finished products for quality assurance and compliance with standards.
- Collaborated with team members to ensure smooth workflow across production stages.
- Rotated through various positions on the assembly line as needed by management.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Maintained accurate records of production output, scrap rates, and other data.
Office Administrator/Jr. & Sr. High School Teacher
Bethel Baptist Church
Walls
05.2018 - 01.2022
- Received and routed incoming calls and correspondence to promote timely communication.
- Arranged reservations and travel itineraries.
- Prepared packages for shipment for missionaries.
- Record, generate report, and deposited support for missionaries and sending evangelists.
- Guided administrative and professional staff through computer and software problems.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Sorted and distributed business correspondence to correct department or staff member.
- Maintained office inventory by restocking supplies and submitting purchase orders.
- Composed email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Pleasantly welcomed visitors, answered phone calls and maintained office administrative duties.
- Taught 7th-8th Grade Science (five semesters).
- Taught 11th-12th Grade English (two semesters).
- Researched new teaching tools and resources to use in classroom.
- Led students through safety procedures, including tornado and fire drills.
- Maintained average passing rate of 90% for five semesters.
Parts Counter Associate
Gossett Porsche
Memphis
09.2016 - 05.2018
- Placed inventory numbers on parts to properly identify items for counter associates.
- Communicated product expertise and department process improvements to meet organizational goals.
- Operated point of sales and parts lookup computer systems.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Opened crates to replenish stocked items in proper aisles.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Received, examined and reshelved returned parts.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Package Handler
McKesson
Clear Brook
02.2016 - 08.2016
- Assisted in loading delivery trucks with prepared packages.
- Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
- Inspected packages per shift to determine product or package damage.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
- Resolved conveyor system issues by clearing jams and blockages.
- Coordinated shipments of local, regional, national and global nature.
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to streamline movement and shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Operated forklifts and pallet jacks to move, pick up or store products.
- Used scanners to track parcel information such as condition or receipt.
- Used hand tools and loading equipment, including pallet jacks and two-wheelers.
Gate Attendant
IMCG
Memphis
10.2014 - 12.2015
- Corresponded with dispatchers to where the box was headed and upon arrival.
- Communicated with dispatchers once lot has reached capacity.
- Inspected chassis, lights and tires of inbound and outbound semi-tractor trailers.
- Entered information and directed inbound and outbound semi-tractor trailers.
Education
Bachelor of Science - Christian Education
Tri-State Baptist College
WallsMaster of Science - Theology
Tri-State Baptist College
WallsSkills
- Training and Development
- Financial Oversight
- Network Administration
- Reporting and Documentation
- Graphic Design
- Office communication
- File management
- Data entry
- Scheduling appointments
- Office procedures
- Customer relationship management
- Quality assurance
- Safety protocols
- Attention to detail
- Advanced MS office suite
- Office administration
References
References available upon request.
Timeline
Office Assistant
Turf Medic, LLC
01.2025 - Current
Material Handler
Ryder Logistics
05.2024 - 09.2024
Material Handler
Hyster-Yale Group
04.2022 - 02.2024
Office Administrator/Jr. & Sr. High School Teacher
Bethel Baptist Church
05.2018 - 01.2022
Parts Counter Associate
Gossett Porsche
09.2016 - 05.2018
Package Handler
McKesson
02.2016 - 08.2016
Gate Attendant
IMCG
10.2014 - 12.2015
Bachelor of Science - Christian Education
Tri-State Baptist College
Master of Science - Theology
Tri-State Baptist College