A seasoned Project Manager with a proven track record at Baker Roofing Company, I excel in project planning and client relations, ensuring projects meet deadlines without compromising quality. My leadership has fostered team collaboration, achieving exceptional customer satisfaction and leveraging strategic partnerships, showcasing my advanced problem-solving and interpersonal skills.
Work History
Project Manager
4 Years 3 Months
Baker Roofing Company | 2022.07 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Business Owner
1 Year 7 Months
Self-employeed | 2021.10 - 2023.05
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
Installation Manager
1 Year 8 Months
Power Home Remodeling | 2019.12 - 2021.08
Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
Managed installation schedules proactively to avoid delays and reduce downtime for clients.
Construction Foreman
1 Year 5 Months
Baker Roofing Company | 2018.04 - 2019.09
Supervised field crews to maximize quality and work efficiency.
Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
Verified and submitted team timesheets.
Increased team productivity by managing personnel assignments according to individual skill sets and expertise levels.
Reviewed project details to specify correct materials and equipment for job sites.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Education
High School Diploma
Holly Springs High School | Holly Springs, NC | 2012-06
Skills
Project management
Project planning
Client relations
Customer relations
Advanced problem solving
Risk management
Document management
Project scope
Project estimation and bidding
Purchasing and procurement
Expense reports
Certification
EMT 1 National Medical Education and Training Center