Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kyle Carroll

Chesterton,IN

Summary

Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Overview

17
17
years of professional experience

Work History

Powder Application Specialist

Nordson Corporation
Amherst, OH
01.2024 - Current
  • Design, service, and sell powder coat systems
  • Provided technical support for software applications to end-users.
  • Grew Sales territory from 2 Million to over 4 million in 2 years. Lead all Nordson PAS's in sales 2 of 4 years on job.
  • Researched, evaluated, designed, tested, implemented, configured, and maintained applications.
  • Evaluated existing systems against customer needs to determine best fit solution or modifications needed.
  • Performed troubleshooting of application issues to identify root causes and resolution paths.
  • Assisted in the development, implementation, and maintenance of applications.

Powder Coat Technician

Omt Vehyl
Holland
12.2017 - 10.2019
  • Maintained and operated the automated powder coat room
  • Assisted in the design of the loading process, and parts rack(s)
  • Managed and coached a team of six consisting of Assembly Loaders
  • Trained the off-shift crew(s)
  • Oversaw the ordering for inventory of parts and tools for desired level
  • Followed regulations concerning powder coating system to ensure proper function
  • Tasked with setting-up, application, and improvements to the powder coat system
  • Communicated and built partnerships with colleagues, supervisors and Operations Department to obtain fulfillment requirements.

Field Service Technician

Energy Products
Grand Rapids
08.2016 - 12.2017
  • Provided customer service technical support and equipment repair services at customer locations throughout West Michigan
  • Troubleshot, sold and repaired customer equipment (batteries/chargers) as needed
  • Welded lead battery terminals
  • Tested the functionality of electrical components
  • Worked with electrical various of speed control systems.

Color Technician

Uniform Color Company
Holland
08.2007 - 12.2016
  • Specialized in color matches based off color samples
  • Educated customers on the color process
  • Operated appropriate equipment/machinery as needed
  • Partnered with the Engineering team to create processes and streamline protocols
  • Completed training in all pertinent areas of production which included: Mixing, Extrusion, Molding, Packaging, and Material Handling
  • Aided the shift supervisor to other areas throughout the shift.

Education

Associate Degree | Advertising -

Grand Rapids Community College
01.2020

Skills

  • User Training
  • Business Analysis
  • End-user support
  • Technical Documentation
  • Technical Support
  • Product configuration

Personal Information

Volunteered as an AAU Basketball coach from 2010-2017

Scholarship committee at UCC from 2007-2010

Timeline

Powder Application Specialist

Nordson Corporation
01.2024 - Current

Powder Coat Technician

Omt Vehyl
12.2017 - 10.2019

Field Service Technician

Energy Products
08.2016 - 12.2017

Color Technician

Uniform Color Company
08.2007 - 12.2016

Associate Degree | Advertising -

Grand Rapids Community College

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Kyle Carroll