Summary
Overview
Work History
Education
Skills
hobbies
Timeline
SalesAssociate

Kyle Castano

Kentwood,MI

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Passionate about helping customers and delivering exceptional experiences with every interaction. Highly motivated with extensive customer service and sales experience.

Overview

6
6
years of professional experience

Work History

Sales Associate

Vans
Grand Rapids, MI
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Sales Associate

Luxottica
Grandville, MI
07.2017 - 06.2022
  • Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Maintained records related to sales, returns and inventory availability.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Rogers High School
Wyoming
05.2007

Skills

  • Standard Operating Procedure
  • Product Recommendations
  • Store Opening and Closing
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Critical Thinking
  • Creative Strategies
  • Customer Service
  • Time Management
  • Cash Handling

hobbies

I enjoy a good reading. I'm a lover of Jazz. New Orleans has my heart. Vinyl collector. Movie enthusiast.

Timeline

Sales Associate

Vans
11.2021 - Current

Sales Associate

Luxottica
07.2017 - 06.2022

High School Diploma -

Rogers High School

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Kyle Castano