Kyle Cavnar
Orlando
Summary
Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.
Overview
3
3
years of professional experience
Work History
Sales Consultant
CarMax
12.2024 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Automotive Technician
CarMax
07.2024 - 12.2024
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Bartender / Server
Giovanni's
03.2023 - 08.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server /Restaurant Busser
Papa Joes Restaurant
12.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate in Electronics Engineering Technology - Automotive Engineering
Universal Technical Institute
Orlando, FL08-2024
Skills
- Engine diagnostics
- Vehicle maintenance
- Electrical systems
- Customer service
- Problem solving
- CRM proficiency
Timeline
Sales Consultant
CarMax
12.2024 - Current
Automotive Technician
CarMax
07.2024 - 12.2024
Bartender / Server
Giovanni's
03.2023 - 08.2023
Server /Restaurant Busser
Papa Joes Restaurant
12.2021 - 12.2022
Associate in Electronics Engineering Technology - Automotive Engineering
Universal Technical Institute
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