Food and Beverage Service Assistant
SeaWorld Parks & Resorts
Orlando
12.2024 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained a clean, safe, and organized work area according to health code regulations.
- Explained menu items to customers regarding ingredients and preparation methods in an informative manner.
- Communicated with kitchen staff regarding any changes or modifications on customer orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.