Dynamic Owner/Operator Manager at Scappers with established expertise in customer relations and small business operations. Excelled in cultivating robust client relationships, driving significant repeat business growth. Proficient in consulting and negotiating, while upholding stringent service quality standards. Demonstrated exceptional verbal communication skills and unwavering commitment to operational excellence.
Overview
4
4
years of professional experience
Work History
Owner/Operator Manager
Scappers
04.2022 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Consulted with customers to assess needs and propose optimal solutions.
Line Cook Intern
Sahuaro Fastpitch Softball
05.2023 - 08.2023
Adapted quickly to new recipes, incorporating them into daily menus with ease and professionalism.
Worked closely with the head chef to monitor food costs, minimizing waste while maximizing profits for the restaurant.
Observed proper safety protocols when using kitchen equipment to prevent injuries or accidents during service hours.
Offered creative ideas for improving menu items or adding unique specials that appealed to diverse palates.
Streamlined meal preparation processes for faster service to customers.
General Laborer
Jason's Construction
04.2021 - 04.2023
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Assisted team members with tasks that require group effort.
Increased productivity with effective communication and collaboration among team members.
Volunteer
Volunteer of America
07.2021 - 02.2023
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Provide administrative support such as answering phones, performing clerical work, research, facility maintenance, food or clothing collection, etc.
Recruit and manage other volunteers
Provide professional services (legal, public relations, training, motivational speaking)
Education
High School Diploma -
Sabino Highschool
Tucson, AZ
05-2025
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Consulting
Negotiation
Service quality assurance
Project estimating
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Martial Arts
Team Sports
Video Gaming
Drone Piloting
Cooking
Youth Development Programs
Volunteer Work
Youth mentor, providing guidance and support to empower the next generation of leaders
Timeline
Line Cook Intern
Sahuaro Fastpitch Softball
05.2023 - 08.2023
Owner/Operator Manager
Scappers
04.2022 - Current
Volunteer
Volunteer of America
07.2021 - 02.2023
General Laborer
Jason's Construction
04.2021 - 04.2023
High School Diploma -
Sabino Highschool
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