Talented professional with excellent marketing, customer service, maintenance, construction, and facility oversight skills. Highly effective and comfortable working with people at all levels in organization.
Overview
7
7
years of professional experience
Work History
Owner
Signpost Marketing Co.
10.2023 - Current
Designed and developed several websites incorporating coding, graphic design, copywriting, photography, search engine optimization, and brand messaging.
Ran multiple marketing campaigns for a variety of industries including medical, construction, hospitality, and tourism.
Solved a variety of technical issues regarding web and mobile applications, email, websites, design software and more.
Produced dozens of written and graphic content via blog articles, posters, business cards, flyers, and photographs.
Installer
Catalyst Business Maintenance Home Repair
06.2023 - 01.2024
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Performed a variety of installation tasks including framing, drywall, flooring, plumbing, painting, and fencing.
Enhanced customer satisfaction by providing timely and accurate installations.
Shift Manager
Sheep Creek Lodge
04.2022 - 09.2023
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Booked lodgings and accommodations, managed cancellations, check-ins and check-outs
Promoted a positive work environment through open communication and constructive feedback.
Served guests with welcoming attitude and hospitable service.
Operations Manager
Broken Dirt LLC
10.2017 - 01.2021
Wrote and enacted 25+ standard operating procedures including product receiving and shipping, opening and closing procedures, inventory tracking, accounting, customer experience, staff training, security, vendor relations
Conducted over 50 interviews and hired over 20 employees through traditional and modern qualification processes
Created and conducted annual staff evaluations resulting in better communication, recognition, organization, and performance
Education
Certified Martial Arts Instructor -
CM University
Certified Personal Trainer -
National Academy of Sports Medicine
Social Media Marketing Certified -
Hubspot Academy
Art of Storytelling -
Masterclass Academy
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Positive Attitude
Problem Solving
Timeline
Owner
Signpost Marketing Co.
10.2023 - Current
Installer
Catalyst Business Maintenance Home Repair
06.2023 - 01.2024
Shift Manager
Sheep Creek Lodge
04.2022 - 09.2023
Operations Manager
Broken Dirt LLC
10.2017 - 01.2021
Certified Martial Arts Instructor -
CM University
Certified Personal Trainer -
National Academy of Sports Medicine
Social Media Marketing Certified -
Hubspot Academy
Art of Storytelling -
Masterclass Academy
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