Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Kyle Dipilla

Glenolden,PA

Summary

Dynamic and determined professional with a proven track record in technology management and customer service, seeking to leverage a diverse skill set in a long-term employment opportunity. Transitioned from a convenience store associate to technology department manager, excelling in team leadership and consistently surpassing sales goals while training staff in technical operations. Experience includes running a successful photography business and hands-on expertise in residential carpentry, electrical work, and plumbing, acquired through family influence and personal projects. Committed to continuous growth and development, with aspirations of becoming a lead fire instructor at the state level, while maintaining a strong foundation in various trades.

Overview

11
11
years of professional experience
1
1
Certification

Work History

State Program Manager/ CRR Specialist

Pennsylvania Office of the State Fire Commissioner
Harrisburg, PA
04.2024 - Current
  • Program manager
  • State Representative for fire reporting and prevention
  • Data collection and analytics
  • Computer program design and consultation
  • Data program development
  • Developed and implemented project plans to enhance operational efficiency and effectiveness.
  • Led cross-functional teams to drive program initiatives and achieve strategic objectives.
  • Coordinated stakeholder engagement to ensure alignment on project goals and deliverables.
  • Analyzed program outcomes to identify areas for improvement and implement corrective actions.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Supervisor

Delaware County Emergency Service Training Center
Sharon Hill, PA
01.2021 - Current
  • Track
  • Led team to optimize operational processes, enhancing efficiency and workflow.
  • Developed training programs for staff, fostering skill growth and performance improvement.
  • Mentored junior managers, promoting leadership development and succession planning.
  • Managed conflict resolution among team members, maintaining a positive work environment.

Handyman and Construction Services
01.2019 - Current
  • Residential Demo and remodel
  • Basic framing and drywall work
  • Basic electrical and wiring
  • Light plumbing work
  • Landscape work

Photographer/Business Owner

Dipilla Photography
01.2016 - Current
  • Part time, per job
  • Working with client through the entire photography process
  • First contact/meeting
  • Payment and contract
  • Photography
  • Image editing
  • Image delivery
  • Satisfactory close out
  • Filing quarterly taxes and expense reports
  • Hiring second photographers
  • Securing props, locations and items needed for photoshoots
  • Website: Dipillaphotography.com
  • Instagram and Facebook: Dipilla Photography

Fire Instructor

Delaware County Emergency Services Training Center
01.2015 - Current
  • Part time, choose your shift
  • Keep up on fire and training certificates
  • Gear and equipment check
  • Teach students skills
  • Help prepare training stations and test

Photographer/Inventory Specialist

Piazza Auto Group
03.2017 - 03.2024
  • Full time position
  • Taking photos of car inventory for website
  • Manage and prioritize 22 dealerships
  • Collaborate with photography team to give aid at locations
  • Drive company vehicle daily to dealerships
  • Meet with owners and managers on current inventory and issues
  • Managed photo editing process using industry-standard software for optimal image quality.
  • Collaborated with sales team to enhance visual storytelling in advertisements.
  • Captured high-quality images of vehicles for marketing and promotional materials.

Hole Watch/Fire Watch

TekSolv
01.2017 - 01.2023
  • Part time, choose your shift
  • Work 12 to 14-hour shifts
  • All weather work in hazardous situations
  • Monitor air for hole digging and tunnel work
  • Watch for sparks and fire during welding work
  • Keep up with certificates and lifesaving equipment

Lot Attendant

Piazza Volkswagen of Ardmore
01.2021 - 08.2021
  • Clean up and organize car lot
  • Move customer cars
  • Stock in new and used inventory
  • Greet customers and help them find information
  • Take cars to and from detail
  • Take cars to be gassed and serviced

Package Delivery Helper

UPS
11.2016 - 03.2017
  • Delivering packages to homes and businesses
  • Organizing packages in trucks by street and address
  • Long strenuous hours and Harsh weather conditions

Technology Department Manager

Office Depot
08.2015 - 01.2017
  • Key holder to open and close store
  • Weekly inventory checks and balances
  • Weekly training of tech team and associates
  • Weekly meetings on goals and issues
  • Weekly customer contact regarding satisfactions scores and experience
  • Constant upselling and recommending services in print and technology
  • Fixing computers and assisting lower staff

Store Associate

No Name Food Store
01.2015 - 11.2015
  • Open and close the store
  • Cashier
  • Stock shelves and refrigerators
  • Cleaning store daily

Education

Associate in AFA - Photography

Delaware County Community College
Media, PA
01.2019

High School Diploma - undefined

Academy Park High School
Sharon Hill, PA
01.2015

Skills

  • Photography
  • Emergency Management
  • Emergency Educator
  • Business and Management
  • Construction
  • Program Director

Certification

  • Certified PA State Fire Instructor
  • VFIS Driving Instructor
  • Fire Prevention Instructor
  • Community Risk Reduction Instructor

Interests

  • Coding and Programming
  • App Development
  • Web Development and Design
  • Design and Build Websites
  • Developing software, websites, and apps in various programming languages
  • Graphic Design
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography
  • Getting involved in local advocacy groups to promote positive change in the community
  • Fundraising Events
  • Volunteer Work
  • Personal Development and Self-Improvement

Timeline

State Program Manager/ CRR Specialist

Pennsylvania Office of the State Fire Commissioner
04.2024 - Current

Supervisor

Delaware County Emergency Service Training Center
01.2021 - Current

Lot Attendant

Piazza Volkswagen of Ardmore
01.2021 - 08.2021

Handyman and Construction Services
01.2019 - Current

Photographer/Inventory Specialist

Piazza Auto Group
03.2017 - 03.2024

Hole Watch/Fire Watch

TekSolv
01.2017 - 01.2023

Package Delivery Helper

UPS
11.2016 - 03.2017

Photographer/Business Owner

Dipilla Photography
01.2016 - Current

Technology Department Manager

Office Depot
08.2015 - 01.2017

Fire Instructor

Delaware County Emergency Services Training Center
01.2015 - Current

Store Associate

No Name Food Store
01.2015 - 11.2015

High School Diploma - undefined

Academy Park High School

Associate in AFA - Photography

Delaware County Community College
Kyle Dipilla