Kyle Dix
Denver,CO
Summary
Results-driven Shop Manager with expertise in customer service, employee management, and operations. Proven track record in enhancing workflow efficiency and ensuring high-quality service delivery.
Overview
6
6
years of professional experience
Work History
Shop Manager
Elevated Auto Hail Repair
Centennial, CO
06.2025 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Coordinated repair schedules to maximize shop productivity and customer satisfaction.
- Trained new staff on safety protocols and operational procedures for effective team integration.
- Assisted in inventory management, tracking supplies to maintain adequate stock levels.
- Developed customer relationships through effective communication and follow-up services.
Personal Trainer
Nik's Performance
Denver, CO
09.2024 - Current
- Designed personalized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions, ensuring proper technique and safety protocols.
- Monitored client progress through regular assessments and adjusted programs accordingly.
- Educated clients on nutrition principles to complement fitness regimens effectively.
Group Class Fitness Instructor
Front Range CrossFit
Denver, CO
01.2021 - 08.2024
- Designed and led diverse group fitness classes, enhancing participant engagement and satisfaction.
- Developed tailored workout plans addressing various fitness levels and goals for class attendees.
- Monitored participant progress, providing feedback and motivational support to foster improvement.
- Trained and mentored new instructors on best practices for class delivery and safety protocols.
Head Soccer Coach
DSST Montview
Denver, CO
02.2021 - 05.2021
- Developed and implemented training programs to enhance player performance and teamwork skills.
- Fostered a positive team culture through effective communication and conflict resolution strategies.
- Analyzed game footage to identify areas for tactical improvement and player development.
- Organized and led practice sessions, focusing on skill development and strategic gameplay.
Front Desk Associate
Chuze Fitness
Denver, CO
01.2020 - 04.2021
- Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
- Provided exceptional customer service, addressing member inquiries and resolving concerns promptly.
- Coordinated membership sign-ups and renewals, maintaining accurate records in the CRM system.
- Trained new front desk associates on standard operating procedures and customer service protocols.
- Maintained cleanliness and sanitation of facilities, adhering to safety regulations.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring efficient performance.
Education
Mars Hill University
Asheville, NCSkills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Store operations
- Operations management
Timeline
Shop Manager
Elevated Auto Hail Repair
06.2025 - Current
Personal Trainer
Nik's Performance
09.2024 - Current
Head Soccer Coach
DSST Montview
02.2021 - 05.2021
Group Class Fitness Instructor
Front Range CrossFit
01.2021 - 08.2024
Front Desk Associate
Chuze Fitness
01.2020 - 04.2021
Mars Hill University