Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Donovan

Rochester

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Automotive Technician

Self Employed
03.2019 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.

Custom Shoe Designer

Self Employed Services
01.2018 - Current
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Assistant Manager

O'Reilly Auto Parts
03.2024 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Package Handler

FedEx
11.2022 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Sales Associate

Ruby Car Wash
07.2022 - 10.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.

Education

Marcus Whitman High School
Gorham, NY
06-2020

Skills

  • Teamwork skills
  • Layout design
  • Concept development
  • Customer service
  • Money handling
  • Team leadership
  • Problem-solving
  • Time management
  • Customer relations
  • Strong communication skills
  • Teamwork and contribution
  • Customer Service-oriented
  • Vehicle inspections
  • Computer literate
  • Listening skills
  • Multi-tasking strength
  • Problem-solving skills
  • Goal oriented
  • Heavy lifting
  • Loading and unloading

Timeline

Assistant Manager

O'Reilly Auto Parts
03.2024 - 07.2024

Package Handler

FedEx
11.2022 - 03.2023

Sales Associate

Ruby Car Wash
07.2022 - 10.2022

Automotive Technician

Self Employed
03.2019 - Current

Custom Shoe Designer

Self Employed Services
01.2018 - Current

Marcus Whitman High School