Kyle Duncan
Gainesville
Summary
Detail-oriented professional with strong customer service and inventory management skills. Proven ability to maintain an organized sales floor, enhancing customer satisfaction. I am hardworking and always looking to prove that. I'm strong and confident handling heavy items. And have no doubt that I would impress my superiors and make their jobs easier.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Produce Associate
Sam's Club
Gainesville
08.2024 - Current
- Ensured the freshness of produce for customers.
- Stocked items and organized the pallets efficiently rotating items.
- Organized the sales floor to maintain a clean, safe, and healthy environment for coworkers and shoppers.
Packing, Shipping, and Receiving Assembler
The UPS Store Inc.
Seminole
08.2022 - 09.2023
- Received pre-packaged customer shipments and generated shipping labels for domestic and international delivery, ensuring compliance with shipping regulations.
- Packaged diverse items using suitable materials and safety equipment, guaranteeing secure shipment and minimizing damage risks.
- Verified that packages were properly prepared for safe transportation and delivery worldwide.
- Processed and sorted customer returns, including Amazon and other online retailer returns.
- Partnered with UPS delivery drivers to improve efficiency of end-of-day route completion.
- Operated effectively in fast-paced, high-pressure a fast-paced, high-pressure environment, maintaining high accuracy and providing excellent customer service.
Customer Service & Stocker
Publix Super Markets Inc
Seminole
03.2017 - 07.2021
- Assisted customers with bagging groceries and providing friendly, efficient customer service.
- Delivered fast, pleasant checkout experiences while providing exceptional customer service.
- Promoted to cashier, accurately handling cash, card, and electronic transactions.
- Started as a bagger, developing strong punctuality, reliability, and a consistent work ethic.
- Transitioned to a stocking role, maintaining organized, well-stocked shelves throughout the store.
- Unloaded delivery trucks and organized pallet shipments by department and aisle for efficient stocking.
- Memorized store layouts and product locations to assist customers with locating merchandise.
- Developed strong organizational and time management skills while working efficiently in a fast-paced environment.
- Built positive relationships with coworkers and customers while contributing to a collaborative team environment.
Education
High School Diploma -
Seminole High School
Seminole, FL06-2021
Some College (No Degree) - Sports Management
Santa Fe College
Gainesville, FL07-2026
Skills
- Inventory management
- Cleaning and sanitation
- Merchandise organization
- Customer service
- Sales support
- Data entry
- Time management
- Team collaboration
- Coaching new hires
- Conflict resolution
- Effective communication
Certification
- Drivers License
Affiliations
- 4-5 days in the gym to stay healthy. Prioritizing my family and friends.
Timeline
Produce Associate
Sam's Club
08.2024 - Current
Packing, Shipping, and Receiving Assembler
The UPS Store Inc.
08.2022 - 09.2023
Customer Service & Stocker
Publix Super Markets Inc
03.2017 - 07.2021
High School Diploma -
Seminole High School
Some College (No Degree) - Sports Management
Santa Fe College