Kyle Elderbrook
P.O. Box 246 Eldorado,IL
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Additionally I am responsible and motivated to apply myself in the workplace. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Access Service Representative
Ferrell Hospital
Eldorado, Ill
09.2023 - Current
- Greeted patients and visitors in a friendly manner, providing assistance with patient registration and inquiries.
- Provided support to patients by verifying and entry of demographic and financial information for accuracy prior to entering into the computer system while maintaining confidentiality of patient records in accordance with HIPAA regulations.
- Assisted patients with understanding their financial responsibilities prior to services being rendered.
- Answered incoming telephone calls promptly and courteously while providing accurate information regarding clinic services.
- Ensured that all required forms were completed correctly by the patient or guarantor prior to service being rendered.
- Maintained efficient workflow between departments within the facility as well as external vendors such as hospitals, labs.
- Assisted with training new staff members on the registration process.
Patient Services Representative
Harrisburg Medical Center
Harrisburg, IL
05.2022 - 08.2023
- Compiled daily reports on number of patients seen, services rendered.
- Performed administrative duties such as filing documents into electronic health record system called EPIC.
- Explained clinic policies and procedures clearly and concisely when necessary.
- Assisted other departments with various tasks as requested by supervisor.
- Participated in daily team meetings to discuss new initiatives or process improvements.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Explained various admission forms and policies, acquiring signatures for consent while also placing identification bands on patients.
- Assembled registration Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Environmental Services Housekeeper
Office Managment Systems
Mount Vernon, IL
11.2020 - 06.2022
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures while maintaining inventory of cleaning supplies used throughout shift.
- Swept, mopped, scrubbed and waxed floors.
- Emptied trash receptacles and disposed of waste materials properly.
- Stocked linen closets with fresh linens as needed.
- Maintained cleaning equipment in a clean and orderly fashion.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Kept storage areas organized and free of clutter by disposing of unused items appropriately.
- Exceeded facility standards regularly by working with detail-oriented approach.
Education
Associate of Arts - General Studies
Southeastern Illinois College
Harrisburg, OR05-2022
High School Diploma -
Eldorado High School
Eldorado, IL05-2019
Skills
- Excellent Communication
- Flexible and Adaptable
- Cultural Awareness
- Team building
- Supervision and leadership
- Training & Development
- Critical Thinking
- Problem Resolution
- BLS certified
Accomplishments
- Previous Recipient of the Saline County Rotary Club community scholarship.
- Exceeded productivity expectations at all previous employment settings.
Languages
English
Native/ Bilingual
Certification
- I am BLS Certified through the American Heart Association. I received this BLS certification through a program offered by Deaconess Hospital. BLS E-Card code is as follows : 245413504235
References
References available upon request.
Timeline
Patient Access Service Representative
Ferrell Hospital
09.2023 - Current
Patient Services Representative
Harrisburg Medical Center
05.2022 - 08.2023
Environmental Services Housekeeper
Office Managment Systems
11.2020 - 06.2022
Associate of Arts - General Studies
Southeastern Illinois College
High School Diploma -
Eldorado High School
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