Kyle Ellis
Amherst,OH
Summary
Proven leader with extensive experience at McDonald's, excelling in operations management and team building. Spearheaded initiatives that significantly enhanced sales and employee satisfaction. Skilled in P&L management and staff training, adept at fostering a culture of high performance and efficiency. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
12
12
years of professional experience
Work History
General Manager
McDonald's
08.2022 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
Shift Manager
McDonald's
01.2013 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
Amherst Steele High School
Amherst, OH05.2010
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Time Management
- Training and coaching
- Staff Management
- Training and Development
- P&L Management
- Employee Scheduling
Timeline
General Manager
McDonald's
08.2022 - 10.2024
Shift Manager
McDonald's
01.2013 - 08.2022
High School Diploma -
Amherst Steele High School
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