Hardworking, dedicated professional with customer service and problem-solving skills. Well organized, punctual, and analytical in decision making. Excellent communication, active-listening, and multitasking skills.
Overview
3
3
years of professional experience
Work History
Driver
Ambitrans
Port Charlotte, FL
05.2023 - 09.2023
Performed daily inspections of the vehicle such as checking oil and coolant levels.
Utilizes GPS navigation tools to plan efficient routes for patient transport.
Interact with the patient, obtaining information and having conversation to provide comfort.
Followed safety policies to provide the best care for patients possible.
Sales Associate
Dollar Tree
North Port, FL
09.2022 - 01.2023
Provide customer service, assisting in finding items and handling transactions
Clean the store and my workspace to standards
Performed cashier duties such as accepting payments, issuing receipts, and counting back change.
Restocked shelves as needed to ensure sufficient inventory levels.
Handle complaints and find solutions.
Crew Member
Dunkin' Donuts
Fort Myers, FL
01.2021 - 06.2021
Answered phone calls promptly to provide accurate information about menu items or prices.
Resolved customer complaints in a professional manner.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Checked expiration dates on all products before serving them to customers.
Provided excellent customer service to maintain a positive atmosphere for guests.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Assisted management team with inventory counts of food products and beverage supplies.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
Imagine School At North Port
North Port, FL
05-2022
Some College (No Degree) - Information Technology Security And Administration
MyComputerCareer.com
Raleigh, NC
Skills
Patience and understanding
Customer Service
Punctuality
Customer rapport
Relationship Building
Schedule Management
Strategic Planning
Time Management
Processes and procedures
Problem-Solving
Problem-solving abilities
Written Communication
Teamwork and Collaboration
Adaptability and Flexibility
Effective Communication
Active Listening
Attention to Detail
Interpersonal Communication
Interpersonal Skills
Problem-solving aptitude
Professional Demeanor
Analytical Thinking
Timeline
Driver
Ambitrans
05.2023 - 09.2023
Sales Associate
Dollar Tree
09.2022 - 01.2023
Crew Member
Dunkin' Donuts
01.2021 - 06.2021
High School Diploma -
Imagine School At North Port
Some College (No Degree) - Information Technology Security And Administration
Site Inspector Specialist/Project Specialist at Federal Emergency Management AgencySite Inspector Specialist/Project Specialist at Federal Emergency Management Agency