Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Engman

Saratoga Springs,UT

Summary

Dynamic Senior Mobile Expert with a proven track record at T-Mobile, recognized as a two-time Annual Winners Circle awardee. Expert in driving sales and enhancing customer loyalty through innovative strategies. Adept at coaching teams and maintaining professionalism in high-pressure environments, consistently exceeding performance targets and fostering a culture of excellence.

Overview

19
19
years of professional experience

Work History

Senior Mobile Expert

T-mobile
08.2024 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked with low performing Mobile Experts to help achieve our store goals
  • Assisted managers with daily operations to provide support and maintain a well run store.


Mobile Expert

T-mobile
04.2007 - 08.2024
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed at the highest of levels to lead my store in all sales metrics
  • Helped come up with innovative ways to sell and pitch products to customers.

Retail Manager

Alert Cellular
11.2006 - 04.2007
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

High School Diploma -

Copper Hills
West Jordan
05-2004

Skills

  • 2 time Annual Winners Circle award Trips to Puerto Rico and Miami(Awarded to top sales rep in Mountain West)
  • Maintain Professionalism and Patience always working at the highest volume store
  • Adapted to many different type of managers, stores and comp structures

Timeline

Senior Mobile Expert

T-mobile
08.2024 - Current

Mobile Expert

T-mobile
04.2007 - 08.2024

Retail Manager

Alert Cellular
11.2006 - 04.2007

High School Diploma -

Copper Hills