Kyle Evans
Olive Branch,MS
Summary
Third-year business finance student with customer service experience in fast-paced, guest-focused settings. Brings Excel, data analysis, conflict resolution, and strong communication skills to support accurate work, smooth operations, and positive customer experiences while completing a bachelor’s degree.
Overview
4
4
years of professional experience
Work History
Customer Service
Mugshots Bar and Grill
01.2023 - Current
- Addressed and resolved customer concerns promptly, fostering positive experiences and maintaining professionalism.
- Managed multiple tables and service responsibilities, ensuring attention to detail and high-quality service.
- Coordinated team efforts to enhance guest satisfaction in line with hospitality and event management standards.
- Demonstrated punctuality, responsibility, and consistency in meeting shift and performance expectations.
Customer Service
Rotolos Craft and Crust
Olive Branch , MS
01.2025 - 07.2026
- Delivered excellent customer service to enhance guest satisfaction.
- Delivered quality customer service to support guest satisfaction.
- Built strong communication skills through daily guest interactions to provide clear, respectful, effective service.
- Analyzed customer feedback to inform and enhance customer service initiatives.
- Worked with kitchen staff, hosts, and servers to keep operations running smoothly and support service goals.
- Adapted to fast-paced, high-pressure environments to maintain efficient service during peak shifts.
Education
Bachelor of Science - Finance
University of Memphis
Memphis, TN05-2028
Associates Degree - Business Administration
Northwest Community College
Senatobia, MS01-2025
Skills
- Customer engagement and service
- Conflict resolution
- Data analysis
- Microsoft Excel
- Accounting principles
EXPERIENCE
Ross Road Church of Christ, Volunteer Work
- Assisted with church maintenance, cleaning, and general upkeep.
- Supported community outreach initiatives and church events at local Memphis-area schools.
- Assisted with children’s ministry activities and programs.
Timeline
Customer Service
Rotolos Craft and Crust
01.2025 - 07.2026
Customer Service
Mugshots Bar and Grill
01.2023 - Current
Bachelor of Science - Finance
University of Memphis
Associates Degree - Business Administration
Northwest Community College