Results-oriented professional with a diverse management background and a proven track record in developing sales support programs tailored to meet customer needs. Strong organizational skills foster collaboration and enhance communication across teams, ensuring alignment and efficiency in achieving business objectives. Committed to driving initiatives that improve operational efficiency and elevate customer satisfaction, creating lasting value for both the organization and its clients. Strategic thinker dedicated to leveraging expertise to contribute to organizational success.
Work History
Unarmed Security Guard
3 Years 9 Months
ACTS Aviation Security | 01.2023 - Current
Performed thorough screening of airport employees with metal detectors and X-ray machines to verify compliance with safety protocols.
Performed metal detector and X-ray screening of airport employees to verify security readiness and identify prohibited items.
Performed random and ongoing bag inspections of employees to support workplace security and access control.
Provided purpose-driven guidance on security procedures to employees to support safe operations.
Recorded threats, prohibited items, and unusual occurrences to enhance incident reporting and support effective response.
Identified security breach events and notified supervisors to ensure timely activation of safety protocols.
Delivery Driver
1 Year
Blue Bell Creameries | 01.2023 - 01.2024
Verified cargo safety and securement throughout the specified route to support uninterrupted transport operations.
Operated truck safely by following all state and federal laws and regulations to support lawful, compliant transportation operations.
Executed route assignments efficiently to support on-time operations.
Maintained detailed records, including timesheets, driver logs, and incident documentation, to meet compliance and audit requirements.
Executed thorough pre- and post-inspections on trucks, verifying safety condition compliance before and after use.
Updated and maintained timesheets, driver-logs, and incident documentation to ensure accurate operational records.
Confirmed delivery of items to customers and obtained signatures to maintain delivery accountability and customer satisfaction.
Requested management authorization for invoice dispositions.
Unarmed Security Guard
1 Year
Silver Seal Security | 01.2023 - 01.2024
Conducted foot and vehicle patrols of grounds, identifying and addressing unlawful activities.
Coordinated with local authorities to report suspicious and unlawful activities, enhancing community safety.
Read and write incident reports with the most precise detail.
Compiled daily activity reports detailing observations, incidents, and irregular conditions, ensuring clear communication with patrons.
Sales Representative
2 Years
Pepsi Beverage Ventures | 01.2021 - 01.2023
Restocked main display shelves with Pepsi products each day at large-format accounts, ensuring consistent product placement and readily available inventory.
Stocked main display shelves with all Pepsi products daily primarily at large-format accounts such as grocery stores and mass merchants.
Professionally designed and maintained all displays.
Executed tasks including cooler filling, back stock condensing, and display securing.
Generated sales by identifying opportunities and conducting business reviews, fostering customer relationships through courteous communication and exceptional service.
Resolved account issues quickly, preserving service quality and minimizing disruptions to store operations.
Custody Officer
3 Years
Rent a Center | 01.2016 - 01.2019
Supervised residents and monitored activities to ensure compliance with facility regulations.
Patrolled and visually inspected units, yards, buildings, resident property and clothing to ensure welfare, safety and security.
Conducted visual surveillance of grounds on foot and using rover vehicle to maintain safety and security.
Practiced all policies during the transporting of inmates to court appearances and doctor's appointments.
Prepared, processed, and maintained forms, reports, logs, records, and activity.
Enforced rules and regulations to uphold facility security and promote resident accountability.
Delivery Driver/Collections Specialist
3 Years
Rent A Center Retail Store | 01.2016 - 01.2019
Collected returns and pickup items, documenting account details and maintaining route organization.
Maintained delivery vehicle cleanliness, organization, and compliance with operational standards.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Kept detailed mileage and fuel reports to track overall fuel costs.
Education
Associate of Arts - Management and Leadership Development
Trident Technical College | Charleston | 06-2016
Skills
CCTV observation techniques
Attentive listening skills
Surveillance techniques
Crisis coordination
Expense oversight
Incident tracking
Analytical problem-solving
Problem-solving
Microsoft Office expertise
Zebra device operation
Certification
Class B CDL (NCDOT, Expires 06/2030)
Medical Examiner DOT Card (NC, Expires 2026)
Unarmed Security License under provisions of N.C.G.S 74C and 14BNCAC 16.0707 (NC, Expires 2026)
Interests
Writing
Bowling
Food Enthusiast
Sports Fan
Travel
Concerts
Festivals
Timeline
Unarmed Security Guard
ACTS Aviation Security
01.2023 - CurrentRead More
Delivery Driver
Blue Bell Creameries
01.2023 - 01.2024Read More
Unarmed Security Guard
Silver Seal Security
01.2023 - 01.2024Read More
Sales Representative
Pepsi Beverage Ventures
01.2021 - 01.2023Read More
Custody Officer
Rent a Center
01.2016 - 01.2019Read More
Delivery Driver/Collections Specialist
Rent A Center Retail Store
01.2016 - 01.2019Read More
Trident Technical College
Associate of Arts from Management and Leadership Development