Kyle Ezell
Team Leader
Troy,TX
Summary
Team Leader coordinating shift flow, coaching 5+ team members per week, and customer issue resolution in a fast-paced food and retail setting. Handles 10+ inventory counts per month, 15+ IT support tickets per month, and daily deli checks while keeping products correctly made, labeled, and ready for service. Supports team performance through timely break coverage, disciplinary follow-up, and training for new employees.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Team Leader
Buc-ee's
08.2023 - 04.2026
- Directed daily shift activities, motivating team to achieve operational excellence. Functioned as first point of contact for employee and customer relations. Fostered an environment focused on accuracy and efficiency in job performance. Strengthened collaboration between company and staff to enhance workflow.
- led disciplinary procedures to maintain team standards and compliance
- offer guidance to employees as needed
- Dismiss team members for prompt breaks while maintaining company priorities
- conducted daily walk of Deli to identify issues and implement solutions
- Notify team leads and managers of any issues utilizing OneNote.
- Submit PIRQS ( ticket for substandard or expired product).
- Confirm accurate production processes and labeling procedures
- offered guidance to employees on best practices
- onboarded and mentored new employees during training sessions
Team Member
Buc-ee's
02.2023 - 04.2026
- Provided excellent customer service and ensured all products met Buc-ee's highest standards.
- Delivered exceptional customer service, ensuring a positive shopping experience for all guests.
- Maintained store cleanliness and organized merchandise displays to enhance product visibility.
- Assisted in inventory management, restocking shelves, and tracking product availability effectively.
Manager
VapeWild
03.2017 - 07.2019
- Implemented inventory management system to optimize stock levels and minimize waste.
- Improved marketing to attract new customers and promote business.
- supply chain management
- inventory and point-of-sale systems
- audited and balanced cash register
- Enhanced marketing strategies to attract new customers and increase business visibility.
Cook/Prep
PDQ
03.2017 - 12.2017
Sales Associate
Office Depot
11.2014 - 08.2015
Crew Member
Five Guys Burgers
04.2014 - 10.2014
Carpentry
Jesse Rumsey K&B
08.2009 - 05.2012
Maintenace
Lawn Care
01.2009 - 01.2011
Education
Communications -
Blinn College
Bryan, TX09-2026
Diploma - undefined
Lone Star College
Cypress, TX06-2014
High school diploma or GED - undefined
Cy-Ranch
Cypress, TX06-2014
Skills
- Leadership
- Scheduling
- Customer service
- Inventory management
- Sales
- Training & coaching
- Shift supervision
- Disciplinary procedures
- Operations coordination
- Food safety
- Cash handling
- Labor scheduling
- Employee performance management
- Order fulfillment
- Stock replenishment
- Store audit procedures
- Workplace safety compliance
Certification
Food Handler Certification, TX drivers license
Timeline
Team Leader
Buc-ee's
08.2023 - 04.2026
Team Member
Buc-ee's
02.2023 - 04.2026
Manager
VapeWild
03.2017 - 07.2019
Cook/Prep
PDQ
03.2017 - 12.2017
Sales Associate
Office Depot
11.2014 - 08.2015
Crew Member
Five Guys Burgers
04.2014 - 10.2014
Carpentry
Jesse Rumsey K&B
08.2009 - 05.2012
Maintenace
Lawn Care
01.2009 - 01.2011
High school diploma or GED - undefined
Cy-Ranch
Diploma - undefined
Lone Star College
Communications -
Blinn College