Kyle Fagervik
Waterloo,NE
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor
Baxter
Elkhorn, NE
07.2022 - 08.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Greeted customers and addressed their needs in a professional manner.
Electrical Apprentice
Orsi
Omaha, NE
01.2022 - 07.2022
- Planned and completed group projects, working smoothly with others.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Service Advisor
Sid Dillon
Wahoo, NE
05.2017 - 12.2021
- Researched coverages under warranties and determined requirements for coverage.
- Developed strong relationships with customers by providing exceptional customer service.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Elkhorn High School
Elkhorn, NE05-2017
Skills
- Customer Service
- Workflow Management
- Excellent Communication
- Complaint Resolution
Affiliations
- Golf
- Working out
- Boating
Accomplishments
- Mark of Excellence award winner
Certification
- Licensed in Property and Casualty
Timeline
Service Advisor
Baxter
07.2022 - 08.2023
Electrical Apprentice
Orsi
01.2022 - 07.2022
Service Advisor
Sid Dillon
05.2017 - 12.2021
High School Diploma -
Elkhorn High School