Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Advisor
Baxter
Elkhorn, NE
07.2022 - 08.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Greeted customers and addressed their needs in a professional manner.
Electrical Apprentice
Orsi
Omaha, NE
01.2022 - 07.2022
Planned and completed group projects, working smoothly with others.
Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Service Advisor
Sid Dillon
Wahoo, NE
05.2017 - 12.2021
Researched coverages under warranties and determined requirements for coverage.
Developed strong relationships with customers by providing exceptional customer service.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.