Kyle Falconer
Madison,SD
Summary
Adept at multitasking and customer service, I excelled at Stadium Sports Grill by efficiently managing high-volume events and ensuring top-notch service. My strong team player attitude and effective communication skills complemented my ability to handle difficult customers with patience. Proven reliability in cash handling and maintaining health standards showcases my comprehensive skill set.
Overview
7
7
years of professional experience
Work History
Bartender
Stadium Sports Grill
06.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Cook
Stadium Sports Grill
12.2017 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Bartender
Lakes Bar and Grill
06.2019 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cashier
Madison Discount Liqour
06.2017 - 05.2018
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions, as well as casino and lotto tickets.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise, cleaned and refilled convenience store equipment.
Factory Worker - Paint Department
Manitou
06.2017 - 07.2017
- Used equipment properly to avoid workplace hazards or injuries.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Became certified for and operated a forklift; moving, removing, or storing parts from conveyors or warehouse storage.
Education
BBA - Management
Dakota State University
Madison, SD05.2024
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Payment Processing
- Handling Difficult Customers
Hobbies
I enjoy athletic activities such as basketball, softball, and golf. I am a TV and movie buff that enjoys a variety of genres. I also like to play games of all varieties but primarily videogames and card games.
Timeline
Bartender
Stadium Sports Grill
06.2021 - Current
Bartender
Lakes Bar and Grill
06.2019 - 12.2020
Cook
Stadium Sports Grill
12.2017 - Current
Cashier
Madison Discount Liqour
06.2017 - 05.2018
Factory Worker - Paint Department
Manitou
06.2017 - 07.2017
BBA - Management
Dakota State University
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