Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
The Bristal Assisted Living
01.2023 - 06.2026
Maintained cleanliness and organization of service areas to enhance operational efficiency.
Assisted customers with inquiries, providing exceptional service and support.
Operated equipment safely while adhering to all safety protocols and procedures.
Collaborated with team members to streamline workflow and improve service delivery.
Conducted regular inspections of service tools and equipment for maintenance needs.
Managed inventory levels, ensuring supplies were stocked for uninterrupted operations.
Shift Lead
McDonald's Restaurant
03.2021 - 01.2023
Supervised daily operations to ensure efficient workflow and high-quality service.
Trained and mentored team members on operational procedures and customer service standards.
Monitored inventory levels, placing orders to maintain stock consistency and minimize waste.
Implemented process improvements that enhanced speed of service during peak hours.
Coordinated shift schedules, ensuring adequate staffing for smooth operations at all times.
Conducted performance evaluations, providing constructive feedback to support employee development.
Shift Manager
Five Guys Burgers and Fries
07.2019 - 03.2021
Supervised daily operations to ensure team efficiency and adherence to safety protocols.
Trained and mentored crew members on operational best practices and customer service standards.
Implemented workflow improvements, enhancing service delivery and reducing downtime.
Conducted performance evaluations, providing constructive feedback for continuous team development.
Collaborated with management to develop training programs tailored to crew needs and operational goals.
Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.