Kyle Griffin
Belmont,NH
Summary
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent and collaborative decision-making skills along with sound judgment to positively impact employees and promote company success.
Overview
26
26
years of professional experience
Work History
Safety Services Manager
Gunstock Mountain Resort
03.2010 - Current
- Hire, train, and supervise team of 60+ patroller's to perform risk management duties and provide medical response on mountain and at resort.
- Hire, train and oversee junior ski patrol program for students age 15-17. Students learn all aspects of ski patrol job, and perform many duties similar to patrol staff.
- Prepare and manage department budget, and payroll
- Actively work with resort's safety committee to ensure employee safety, as well as guest safety, and actively look for ways to reduce workers compensation claims.
- Lead Resorts Incident Investigation team, to capture important documentation in event of future litigation involving resort.
- Actively seeking positive interactions with resort guests to promote safety and skier/rider education, utilizing the National Ski Areas Association initiatives.
Professional Ski Patroller
Gunstock Mountain Resort
12.1997 - Current
- Extracted skiers from compromising places and situations using emergency chair lift evacuations and high angle rescue procedures.
- Transported injured skiers down mountain to arrange transport to medical facilities using toboggans and snowmobiles.
- Assessed and maintained terrain to guarantee safe environment for guests by performing avalanche control and frequent sweeps.
- Assisted injured guests by administering first aid, ranging from sprained ankle injuries to unconsciousness.
Gilford Fire Rescue ~Call Company
Gilford Fire Department
09.2005 - 08.2015
- Joined the Fire Department Call company as an EMT looking to gain additional experience in the field, to better assist injured/ill patrons.
- Responded to emergency calls and provided medical assistance to those in need.
- Inspected apparatus, and equipment to ensure proper order and condition prior to use.
- Detailed documentation submitted following each call, as per department policy and procedure.
- After a few months, took and passed Fire I and Fire II classes at the NH Fire Academy in Concord, NH
- Actively trained with the department to maintain both EMS and Firefighting skills.
Waitress
Patrick's Pub & Eatery
11.2006 - 11.2011
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers with enthusiasm, and offered excellent customer service
- Remained calm and poised during busy shifts.
- After a few years, began working to train new waitstaff
Education
Bachelor of Science - Business Management
Plymouth State College
Plymouth, NH05.2002
Skills
- Honest and Trustworthy
- Reliable and Responsible
- Risk Management
- Written and verbal communication
- Coaching and Mentorship
Timeline
Safety Services Manager
Gunstock Mountain Resort
03.2010 - Current
Waitress
Patrick's Pub & Eatery
11.2006 - 11.2011
Gilford Fire Rescue ~Call Company
Gilford Fire Department
09.2005 - 08.2015
Professional Ski Patroller
Gunstock Mountain Resort
12.1997 - Current
Bachelor of Science - Business Management
Plymouth State College
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