Kyle Griffin
Belmont,NH
Summary
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent and collaborative decision-making skills along with sound judgment to positively impact employees and promote company success.
Overview
26
26
years of professional experience
Work History
Safety Services Manager
Gunstock Mountain Resort
Gilford, NH
03.2010 - Current
- Hire, train, and supervise team of 60+ patroller's to perform risk management duties and provide medical response on mountain and at resort.
- Hire, train and oversee junior ski patrol program for students age 15-17. Students learn all aspects of ski patrol job, and perform many duties similar to patrol staff.
- Prepare and manage department budget, and payroll
- Actively work with resort's safety committee to ensure employee safety, as well as guest safety, and actively look for ways to reduce workers compensation claims.
- Lead Resorts Incident Investigation team, to capture important documentation in event of future litigation involving resort.
- Actively seeking positive interactions with resort guests to promote safety and skier/rider education, utilizing the National Ski Areas Association initiatives.
Professional Ski Patroller
Gunstock Mountain Resort
Gilford, NH
12.1997 - Current
- Extracted skiers from compromising places and situations using emergency chair lift evacuations and high angle rescue procedures.
- Transported injured skiers down mountain to arrange transport to medical facilities using toboggans and snowmobiles.
- Assessed and maintained terrain to guarantee safe environment for guests by performing avalanche control and frequent sweeps.
- Assisted injured guests by administering first aid, ranging from sprained ankle injuries to unconsciousness.
Gilford Fire Rescue ~Call Company
Gilford Fire Department
Gilford, NH
09.2005 - 08.2015
- Joined the Fire Department Call company as an EMT looking to gain additional experience in the field, to better assist injured/ill patrons.
- Responded to emergency calls and provided medical assistance to those in need.
- Inspected apparatus, and equipment to ensure proper order and condition prior to use.
- Detailed documentation submitted following each call, as per department policy and procedure.
- After a few months, took and passed Fire I and Fire II classes at the NH Fire Academy in Concord, NH
- Actively trained with the department to maintain both EMS and Firefighting skills.
Waitress
Patrick's Pub & Eatery
Gilford, NH
11.2006 - 11.2011
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers with enthusiasm, and offered excellent customer service
- Remained calm and poised during busy shifts.
- After a few years, began working to train new waitstaff
Education
Bachelor of Science - Business Management
Plymouth State College
Plymouth, NH05.2002
Skills
- Honest and Trustworthy
- Reliable and Responsible
- Risk Management
- Written and verbal communication
- Coaching and Mentorship
Timeline
Safety Services Manager
Gunstock Mountain Resort
03.2010 - Current
Waitress
Patrick's Pub & Eatery
11.2006 - 11.2011
Gilford Fire Rescue ~Call Company
Gilford Fire Department
09.2005 - 08.2015
Professional Ski Patroller
Gunstock Mountain Resort
12.1997 - Current
Bachelor of Science - Business Management
Plymouth State College