Kyle Guzdziol
Holly,MI
Summary
Results-driven professional with a diverse background in customer service, hospitality, retail sales, and operations. Extensive experience in cash handling, scheduling, and delivering exceptional customer experiences. Proven track record of thriving in fast-paced environments, both independently and as part of a team, while maintaining a strong focus on efficiency and quality. Committed to leveraging skills to elevate the customer experience and contribute to company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Independent Contract Driver
DoorDash
Rochester Hills, MI
08.2022 - Current
- Removed and unloaded packages for customer deliveries, using extreme care to avoid damage to goods.
- Maintained telephone contact with customer to follow all delivery instructions.
- Coordinated efficient routes for optimal delivery scheduling
- Scanned in batches to make sure packages went to correct address.
Lift Operator
Mt. Holly
Holly, MI
12.2021 - 03.2026
- Operated chair lift during opening and closing procedures. Monitored lift operations for safety compliance. Assisted in constructing snow ramps using shovel and rake.
- Facilitated light groundskeeping activities and ensured continuous operations by relieving coworkers during breaks.
Contents Technician
Dry Medic
Bloomfield Hills, MI
05.2024 - 12.2024
- Facilitated collaboration among team members to optimize restoration workflows.
- Promoted workplace safety by diligently adhering to safety protocols and guidelines.
- Arranged and secured customer items in protective packaging to facilitate safe transport and cleaning.
- Operated box truck and ensured optimal inventory levels for efficient deliveries.
- Executed cleaning and restoration of contents affected by water, fire, or mold damage.
Server/Bartender
The Holly Vault
Holly, MI
06.2022 - 08.2022
- Served at high volume catered events such as weddings and bridal showers.
- Set tables with the proper layout of napkins, silverware, and glasses.
- Performed bussing and barback duties
- Prepared and served both alcoholic and non-alcoholic beverages
- Cleaned up events and rearranged room layouts.
Assistant Manager
NCG Cinemas
Grand Blanc, MI
04.2021 - 09.2021
- Provided customer service by assisting guests with any inquiries or complaints.
- Directed and supervised employees by making sure our team was motivated, working hard, and following company rules.
- Took count of each employees inventory as well as keyroom inventory.
- Restocked employee inventory, placed orders online to restock keyrooms.
- Recieved, unpacked, and stocked weekly delivery of pallets.
- Responsible for weekly scheduling and daily scheduling duites. Kept track of employee hours.
- Kept track of daily income by counting and balancing cash drawers then deposting the total amount into a safe. Entered details into the system and reconciled credit/cash reciepts that required it.
Usher/Cashier
NCG Cinemas
Grand Blanc, MI
12.2016 - 04.2021
- Sold tickets and concession items to patrons. Cooked fresh popcorn and a variety of snacks.
- Completed janitorial duties that included cleaning movie theaters, bathrooms, and the lobby. Completed weekly cleaning duties that included detail cleaning the popcorn kettle, Coca Cola Freestyle machines, and frozen drink counters.
- Provided customers with exceptional service while maintaining a high per cap from up selling.
Line Cook
Bob Evans
Grand Blanc, MI
01.2020 - 03.2020
- Grilled, cooked, and fried a variety of foods such as french fries, eggs, sausage, and burgers.
- Cleaned food preparation equipment, work areas, counters, and tables.
- Performed food preparatioin tasks such as making sandwiches, carving meats, or slicing vegatables.
Sales Associate
The UPS Store
Clarkston, MI
09.2018 - 02.2019
- Weighed letters and boxes, computed mailing costs based on type, weight, and destination; Affixed correct labels.
- Made fragile items were packed, boxed, and taped properly before being shipped out.
- Completed print/fax jobs for customers.
- Helped drivers load and unload trucks.
Education
Some college education - Business
Oakland Community College
Charter Township of Waterford, MI05.2021
High School - undefined
Holly High School
Holly, MI, US06.2018
Skills
- Customer service
- Custodial experience
- Point of Sales
- Punctual and reliable
- Team leadership
- Clean driving record
Certification
CPR Certification
Timeline
Contents Technician
Dry Medic
05.2024 - 12.2024
Independent Contract Driver
DoorDash
08.2022 - Current
Server/Bartender
The Holly Vault
06.2022 - 08.2022
Lift Operator
Mt. Holly
12.2021 - 03.2026
Assistant Manager
NCG Cinemas
04.2021 - 09.2021
Line Cook
Bob Evans
01.2020 - 03.2020
Sales Associate
The UPS Store
09.2018 - 02.2019
Usher/Cashier
NCG Cinemas
12.2016 - 04.2021
High School - undefined
Holly High School
Some college education - Business
Oakland Community College