Detail-oriented professional with strong customer service skills, known for effective conflict resolution and cash handling accuracy. Committed to enhancing customer experiences and training team members to optimize store operations.
Work History
Store Associate
6 Years 11 Months
Rocket Fizz Soda Pop & Candy Shops | 09.2019 - Current
Assisted customers in product selection, providing exceptional service and enhancing shopping experience.
Operated point-of-sale system accurately, processing transactions and managing cash register effectively.
Trained new associates on store policies, procedures, and customer engagement techniques to ensure team efficiency.
Supported daily operations by efficiently organizing and restocking inventory on sales floor.
Boost Mobile Tech Expert
5 Months
EchoStar | 10.2025 - 03.2026
Provided technical support to customers, addressing inquiries related to mobile device functionality.
Managed appointment scheduling efficiently, maximizing productivity while maintaining high levels of customer satisfaction.
Served as a valuable resource for coworkers seeking advice on difficult repairs or unique challenges encountered during servicing jobs.
Diagnosed and resolved technical issues for a wide range of mobile devices, resulting in increased customer loyalty.
Custodial Maintenance Worker
3 Years 10 Months
Douglas County School District | 10.2019 - 08.2023
Maintained cleanliness and order in classrooms, restrooms, and common areas to ensure safe environments.
Operated custodial equipment such as floor buffers and vacuums for efficient cleaning processes.
Trained new staff on cleaning procedures and safety protocols, enhancing team productivity.
Conducted routine inspections of facilities to identify maintenance needs and prevent issues.